Working at Metro Lagoons: 9 Reviews
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Pros and Cons but more cons.
Operations Supervisor (Current Employee) - Wimauma, FL - September 6, 2023
Indeed Featured review
The most useful review selected by IndeedGreat place online, but worst place to be and work at when the amount of people working doesn’t accommodate the amount of work that needs to be done. Rude Guests on the daily, poor management and hiring.
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Fun place to work if you like being outdoors
Supervisor (Former Employee) - Wimauma, FL - August 30, 2023
Working outside in Florida heat was exhausting but the people made this job really fun! The hardest part about working here was the heat. Manegment was really nice.
Pros
Free Lunch
Cons
Weather
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Metro Lagoons insights
What people like
- Ability to learn new things
- Time and location flexibility
- Ability to meet personal goals
Areas for improvement
- Fair pay for job
- Trust in colleagues
- Overall satisfaction
If you like to work out in the sun for uncompetitive wages, go for it
Operations (Current Employee) - Wimauma, FL - August 16, 2023
Hard work out in the sun & extremely uncompetitive wages. Communication from management/corporate is lacking. Mediocrity is acceptable when convenient to management. Improper accommodations for outdoor work stations (some staff get fans, some do not even during high heat index weather/excessive heat warnings) Some staff stations get seating and some do not. Combination of departments with no notice and no pay raise. The hardest part of my job is knowing how hard I have worked while there and how unappreciated I’ve felt. The most enjoyable part of my job is working with some of my fellow coworkers and interacting/providing great customer service to the guests.
Pros
Free admission for staff and their family/friends
Cons
See review
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Bad management. Low pay for the work required.
Lifeguard (Former Employee) - San Antonio, FL - August 4, 2023
Management is awful, they are unresponsive and do not care about how you are doing during the day. Hardest part of the job is being required to do the grounds peoples job like picking up trash on the floor all morning. Best part of the job is going home.
Pros
Easy to get your shift covered.
Cons
Short/No Breaks, Hours change often, unresponsive management
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Horrible Company
Food and Beverage Supervisor (Former Employee) - Wesley Chapel, FL - April 12, 2023
Corporate will do anything to cover the companies behind when management messes up. No one appreciates hard work . Pay is ridiculous and they run the first lagoon like a giant Red Lobster. The enviorement and the customers made the job fun.
Pros
Free Entrance
Cons
no breaks, no help
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Unprofessionalism at it’s finest
Customer Service Representative (Former Employee) - Tampa, FL - September 14, 2022
Management will cancel orientation due to being hungover & if you don’t allow them to be immature & unprofessional they will force a regular customer service rep to play manager & tell you what to do! I won’t say any names but that one lady makes the company look very bad not worth it unless you like gossip & snake activity
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Great Company
Assistant General Manager (Current Employee) - Wesley Chapel, FL - August 30, 2022
This company has a great structure and is growing leaps and bounds. Metro has excellent benefits and very competitive compensation packages. Great opportunity for advancement
Pros
Free medical insurance, Pto
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Fun place to work
Lifeguard (Former Employee) - Wesley Chapel, FL - June 9, 2022
warm environment outside but shift goes fast during the day. I worked when it first opened therefore, I can't speak on the improvements made over the past few years. management was nice and caring of their employees.
Pros
N/a
Cons
N/a
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Poor management.
Call Center Agent (Former Employee) - Tampa, FL - April 28, 2022
You’re left to your own devices - no support. No idea how to assist the caller orget them off the phone honestly - basicallyescalation calls always.
Pros
Two paid 15 minute breaks.
Cons
Have to go on unpaid personal to use the restroom.
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Ask a question about working or interviewing at Metro Lagoons. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
2.3 out of 5 stars for Work/Life Balance
2.4 out of 5 stars for Compensation/Benefits
2.6 out of 5 stars for Job Security/Advancement
2.1 out of 5 stars for Management
2.4 out of 5 stars for Culture
Questions about Metro Lagoons
- What is the best part of working at the company?3 people answered
- What benefits does Metro Lagoons offer?2 people answered
- What questions did they ask during your interview at Metro Lagoons?2 people answered
- Does Metro Lagoons have a unionized workforce?One person answered
- What training does Metro Lagoons offer employees?One person answered
- What is the vacation policy like at Metro Lagoons? How many vacation days do you get per year?One person answered
- What is the dress code at Metro Lagoons?One person answered
- What is the promotion process like at Metro Lagoons?One person answered
- How often do you get a raise at Metro Lagoons?One person answered
- How should I prepare for an interview at Metro Lagoons?One person answered
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