MetroNet Employee Reviews

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2.0
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Poorly Managed, but great employees
Internet Protocol Operations-Access Intern (Former Employee) –  Evansville, INAugust 11, 2018
In my department, my manager was terrible. He had no technical understanding of what we did, and was not inspiring and did not communicate well. We were not efficient, and a lot of that was due to his management style and personality.

However, the engineers I worked with were fantastic. They were very experienced and knowledgeable, and helped me to learn a lot about how an engineer should think and prioritize projects.
Pros
Internship offered free housing, paid $15 an hour
Cons
Little opportunity for career development or promotion, very low pay for the jobs offered compared to others in the area
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5.0
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Growing Company
Associate (Current Employee) –  Evansville, INJune 25, 2018
MetroNet is a great place to work. They let you think outside the box and there is opportunity for advancement. HR is really hands on and is always available.
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4.0
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fun workplace
Technician (Former Employee) –  Crawfordsville, INMay 19, 2018
a typical day is 10 hours 4 days a week with rotating schedule so your days off are always changing. Loved management people just wish it paid better.
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3.0
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Constantly challenging, no two days are the same.
OSP Engineer Quality assurance (Current Employee) –  Evansville, INApril 23, 2018
The hardest part of the work is the Monday morning negative reinforcement call from management.

The construction objective changes constantly due to the permit process.

Working with the lowest bidder and making them preform is and always has been a challenge
Pros
Competitive Salary
Cons
Insecure work environment
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3.0
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Lack of management and communication
Technical Support Specialist (Former Employee) –  Evansville, INApril 2, 2018
Rules and procedures changed often. There was miscommunication across all departments. Some people deserved more pay than others and vice versa. There was always word about people maintaining important positions despite being incompetent or unwilling to adapt to change. Inferior equipment.
Pros
Great benefits
Cons
Bad management
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3.0
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Its a job
Field operations technician (Former Employee) –  Wabash, INMarch 26, 2018
Metronet is a growing company, plan to constantly have changing policy and sometimes work 80 hours a week. I loved what i did just didn't agree with the company and the way they treated there techs.
Pros
Lot of things to learn
Cons
work a lot of hours
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1.0
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Horrible Managment
Sales Associate (Former Employee) –  IndianaMarch 14, 2018
This is a rapidly growing company with horrendous management. I have never worked somewhere with such poor communication and workplace culture. You live in constant fear that your job is on the line. New tasks are added to your job nearly every day with no more pay. Management believes in micro-managing but most of them have no clue what they are doing. I was continually given false or incorrect information by my manager and told that it was the way it was. You are encouraged to flat out lie to customers to get a sale.
Pros
decent pay, one hour lunch break, PTO and good benefits
Cons
everything else.
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3.0
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Not horrible, but be prepared...
Technician (Former Employee) –  IndianaMarch 7, 2018
Rules change from week to week. They're strict on policy until they're not... when it benefits the powers that be. Pay is low considering you do ALL ladder work and places like Spectrum and Frontier use bucket trucks and get paid more. High risk, low reward. They used to have 4 10's schedule, which allowed more time with kids, family, etc. Eventually they switched 5 8's, after pretending to care about techs' opinion and ultimately doing what they wanted to do anyway. So you will have insufficient down time.
Pros
You'll become close with coworkers, take home vehicle
Cons
weekends hrs, loopholes in policy, supervisor/lead literally do nothing.
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3.0
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rather pass on this
Sales Representative (Former Employee) –  Crawfordsville, INFebruary 18, 2018
No comment. Great Product. Direction unclear.. As i stated i do not wish to elaborate on metronet.
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Pros
Flexable hours
Cons
wages
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1.0
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Horrible communication
None (Former Employee) –  IndianaFebruary 7, 2018
Terrible company. Horrible communicators. If you reach out to anyone you never hear back. Try different districts to get an answer. Not a single word.
Pros
You work somewhere else
Cons
You work here.
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2.0
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n/a
Field Technician (Former Employee) –  Westfield, INJanuary 25, 2018
Large amount of discrimination. If a mistake was made that could have been learned from happened then there was threats of termination all because management felt uncomfortable with certain employees.
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3.0
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micro managed
Repair/TTU Technician (Current Employee) –  Evansville, INDecember 13, 2017
my boss is great, his boss not so much. really stress numbers over quality and competition over working together. large issues with how things are run more than the job itself
Pros
1 lunch
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2.0
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Stressful, no communication
Representative (Former Employee) –  IndianaNovember 3, 2017
It's just another company that steps on the little man, the one that's working the hardest, the one that is doing everything they're told but doesn't see any compensation. This company is famous for giving false promises. And the entire time Management is breathing down your neck.
Pros
nice salary and benefits
Cons
stressful and bad upper managment
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1.0
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Stressful Work Environment: Unappreciated
Field Technician (Current Employee) –  Wabash, INNovember 2, 2017
Lots of potential at Metronet but all the wrong people are in all the right places. They need a more agile management environment and decisions to be made locally rather than from a centralized location. Great people and great product but very poorly managed.
Pros
Free TV and Internet/Great benefits
Cons
Underappreciated
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1.0
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If you want a carrier this job is not for you
Field Service Technician (Former Employee) –  Lafayette, INOctober 21, 2017
There are some positives working for metronet, you get a company van take home. Tools and good tranning down at a college. On the other had be prepared to be lied to, worked horrible hours (up to 80 a week) not counting your drive to and from work. Every week you have a meeting that is never positive always negative. There is no set time to go home you work tell the work is done which is fine unless it's every day. Management has no respect for the techs, it doesn't matter how many hours or how hard you work you are replaceable. They are not interested in quality just there numbers. There is so much more, my suggestion is stay away, don't believe there lies because they will lie to you. I enjoyed the work I did the people I met but the constant fear of loseing your job just doesn't make it worth it.
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5.0
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very productive
OSP Engineer (Former Employee) –  Bloomington, ILSeptember 26, 2017
just an all around good job, everyone was proactive on the project from the contractors to city engineer, to the electric company. Permits easily obtained.
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5.0
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I loved this job
Customer Service Associate (Former Employee) –  Lafayette, INSeptember 22, 2017
this job is very challenging and very rewarding. they are very strict about company policy. The upper management is in another location in southern Indiana.
Pros
great commission
Cons
work weekends
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5.0
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Great place to work!!! Needs more minorites and better pay.
OSP FIBER DESIGNER (Former Employee) –  Evansville, INSeptember 7, 2017
Great place to work. Awesome team of people. Evansville is small team so working with the company was like being in a family.
The pay is not the best for a communications company but the cost of living in Evansville, Indiana isn't the most expensive either.
Pros
Great managment
Cons
Low minority employment.
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3.0
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Interesting but stressful at times
Field Technician (Current Employee) –  New Castle, INAugust 10, 2017
So far with Metronet I've learned a lot about networking and how to get customers setup with various services. A typical day would include climbing telephone poles, running lines in and around houses, troubleshooting network and equipment issues, interacting with customers and driving to various locations.
Pros
Discounts on internet and television service
Cons
Long hours, working in high heat or severe cold environments
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5.0
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Very Professional atmosphere with likable people
FACILITIES ELECTRICAL ENGINEER (Current Employee) –  Evansville, INJuly 11, 2017
Very Professional atmosphere with likable people. Many I've worked with previously at Windstream Engineering. This is a bit more laid back, but very much on top of things from the top to the bottom.
Pros
Nice work environment
Cons
26 mile away from home
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