Lead Technician-Sales (Former Employee) – Lafayette, IN – February 12, 2019
Great management people and a great product. Not a good place for a senior technician. Pay is same regardless of experience. Work daily with public installing fiber communications. You will drive van and maintain equipment.
Network Engineer (Former Employee) – Evansville, IN – March 12, 2019
Metronet is a growing fiber optic based Service Provider. The operational tempo is aggressive at times. They provided numerous training opportunities for their employees to improve professionally and personally.
Salesman/Manager (Former Employee) – Santa Ana, CA/Purdue, Indiana – January 2, 2019
Metronet was an extremely well run company. Sales meeting were held for employees to learn more about products/sales techniques whenever necessary. Metronet also had a very friendly and honest C.E.O who was always helpful and willing to listen to his employees.
Field Service Technician (Former Employee) – Indiana – October 7, 2018
Typical of many of the reviews, if you enjoy having every minute of your day monitored, please apply. Constantly changing policies, procedures that are explained away because Metronet is "growing" (rudderless?). Frustration is a key component of your daily routine. At times, a lack of proper tools/equipment (It costs #### dollars? - NO, is what you'll hear). And never, ever tick off certain supervisors. "I won't give so and so the satisfaction of firing him, BUT, I will make his life miserable to the point so and so will want to quit" is the mentality of at least one relatively new supervisor. As someone who has a history of simply putting in an honest days work for an honest days pay, working here will have you seriously questioning your sanity. But if you enjoy being told when, why, how, where, and what to do all day long - enjoy!
Retail Sale Associate (Current Employee) – Evansville, IN – September 3, 2018
Claim that they love to hire within, then pass you over for someone that was obviously fired from their previous company. We deal with managers that should not be in charge of other people. They give people that have never done a certain job control over that position. What is ridiculous is how they are trying to get all the lower people on the front lines off of commission but still pay their supervisors all commission for their market. We are literally told to sell more or get fired. I make as much money hourly and the lowest selling person in the company, but the supervisors make commission plus a huge base salary. Absurd that a supervisor that cant do the simplest stuff makes more than double what the people below them make. This company is just looking for numbers so they can sell to a larger company.
Internet Protocol Operations-Access Intern (Former Employee) – Evansville, IN – August 11, 2018
In my department, my manager was terrible. He had no technical understanding of what we did, and was not inspiring and did not communicate well. We were not efficient, and a lot of that was due to his management style and personality.
However, the engineers I worked with were fantastic. They were very experienced and knowledgeable, and helped me to learn a lot about how an engineer should think and prioritize projects.
Internship offered free housing, paid $15 an hour
Little opportunity for career development or promotion, very low pay for the jobs offered compared to others in the area
Admin (Current Employee) – Kansas City, MO – July 9, 2018
I have been with the company for over 2 years and our head count has over doubled. There is room to grow with this company and you are rewarded for hard work and dedication. Metronet is experiencing growing pains but upper management is doing all they can to align their practices to other corporations their size. The benefits package offered and Medical cost sharing is extremely generous and it's comforting to know that I can go to the Dr. without worrying about going bankrupt. My take home pay is considerably higher with Metronet simply because of the amount of medical premium the company is contributing to my premium. The 401(k) match and vesting is incredible and I will stay with the company just so I can save for retirement! Overall the pros outweigh the cons. I will be staying with Metronet as long as I can. New markets are being approved all the time and I can't wait to see where this company will take me.
Benefits, Retirement, Growth Opportunities
Rapid growth causes policies and procedures to modify constantly
Technical Support Specialist (Former Employee) – Evansville, IN – April 2, 2018
Rules and procedures changed often. There was miscommunication across all departments. Some people deserved more pay than others and vice versa. There was always word about people maintaining important positions despite being incompetent or unwilling to adapt to change. Inferior equipment.
Sales Associate (Former Employee) – Indiana – March 14, 2018
This is a rapidly growing company with horrendous management. I have never worked somewhere with such poor communication and workplace culture. You live in constant fear that your job is on the line. New tasks are added to your job nearly every day with no more pay. Management believes in micro-managing but most of them have no clue what they are doing. I was continually given false or incorrect information by my manager and told that it was the way it was. You are encouraged to flat out lie to customers to get a sale.
decent pay, one hour lunch break, PTO and good benefits
Technician (Former Employee) – Indiana – March 7, 2018
Rules change from week to week. They're strict on policy until they're not... when it benefits the powers that be. Pay is low considering you do ALL ladder work and places like Spectrum and Frontier use bucket trucks and get paid more. High risk, low reward. They used to have 4 10's schedule, which allowed more time with kids, family, etc. Eventually they switched 5 8's, after pretending to care about techs' opinion and ultimately doing what they wanted to do anyway. So you will have insufficient down time.
You'll become close with coworkers, take home vehicle
weekends hrs, loopholes in policy, supervisor/lead literally do nothing.
Representative (Former Employee) – Indiana – November 3, 2017
It's just another company that steps on the little man, the one that's working the hardest, the one that is doing everything they're told but doesn't see any compensation. This company is famous for giving false promises. And the entire time Management is breathing down your neck.
Field Technician (Current Employee) – Wabash, IN – November 2, 2017
Lots of potential at Metronet but all the wrong people are in all the right places. They need a more agile management environment and decisions to be made locally rather than from a centralized location. Great people and great product but very poorly managed.