Mission, Vision, and Values

Mission, Vision & Values

Our Mission
We provide a caring, high-quality customer experience to preserve and improve the health and lives of New Yorkers with our integrated healthcare system.

Our Vision
To be the number one plan of choice for the communities we serve.

Our Values
Give care and compassion to all
Be customer powered: Align daily actions to positive, impactful customer experiences, connect with internal and external customers
Be proud of what we do: Take ownership and accountability, be solutions driven
Act as a team: Build trust, empower others, champion transparent communication
Thrive with change: Spark and support innovation, transform our business through technology and data

About Metroplus Health Plan

Since 1985, MetroPlus Health Plan, Inc., a prepaid health services plan, has been offering low or no-cost quality health insurance to eligible New Yorkers. We provide government sponsored health insurance to people living in the Bronx, Brooklyn, Manhattan and Queens through Medicaid Managed Care, Child Health Plus, Medicaid HIV Special Needs Plan (SNP) – more... 

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