Superintendent Rail Control Center (Former Employee) – New York, NY – July 13, 2018
A very good place to work and retire. Job security and good benefits. Excellent management . Customer service very important and often customers are wrong and very rude but we have to be very respectful to customers at all times.
Very intense job must be aware of your surroundings at all times.
Cleaner/Maintenance (Former Employee) – Brooklyn, NY – July 8, 2018
Safety of TA employees are lacking, this Job is very dangerous! It seems as the higher ups don't care! I've been introduced to some great ppl. The benefits are great full medical, dental, vision. Salary is good. There are so many departments to move up too. Some promotional some open competitive.
After your 8hrs you can leave, the benefits are wonderful.
Security in those stations are lacking you must be very careful especailly being a female
Security officerr (Current Employee) – New York, NY – July 6, 2018
What I learned: Patience when dealing with the public. Most enjoyable interacting with the public. Typical day: every day is different. Workplace culture: diverse and friendly. Management: Helpful and understanding. Hardest part of the job: dealing with contractors and inclement weather.
Train Operator (Former Employee) – New York, NY – July 1, 2018
Great benefits and pay but, if you have a family be prepared to NOT see them. Birthdays, school events, holidays etc. The actual time you work is not what is reflected in your written schedule. Often times stuck at work 2 -3 hrs. past your clearing time. You have personal days but, are DISCOURAGED from using them. It's a " Safety Sensitive" position which requires much needed sleep but you never get enough rest due to the mandatory overtime restraints. Be prepared to deal with disgruntled co-workers and many times hostile customers.
Good Pay, Benefits. As per myself, One will live comfortable Not rich! Overcoming the first few years of rough hours is the hardest.
Locomotive Engineer (Former Employee) – Jamaica, NY – June 29, 2018
Great pay, Live comfortable not rich. Good benefits. Room for advancement to many positions. Hours and Family time HORRIBLE especially in the beginning. Note: job with a very high divorce rate. Federal Railroad test very tough. If you put in the time you WILL Pass! The hardest part is to get in. Take ANY position and within a short period one can start to move around within the company. Good Luck!
Bus Operator (Former Employee) – Brooklyn, NY – June 25, 2018
You start out on a one year probation and its the most stressful year of your life as everything you do is under constant watch and you fear for your employment every second of the day. They would fire you without hesitation.
Allowed for versatile opportunites in support of operations
Manager / Purchasing (Former Employee) – New York, NY – June 25, 2018
This position enabled me to utilize my versatility in the area of purchasing and customer (internal/external) services. Organized timely meetings and provided responsive information to the various user departments which was previously lacking
Train Dispatcher (Current Employee) – New York, NY – June 21, 2018
Overall its a great place to work. Movement and promotions are there if you know to be on time and not call out all the time. Promotions are there, just get in the door. Waiting to get called is the longest process.
IT Project Manager (Current Employee) – New York, NY – June 19, 2018
MTA IT still needs a lot of structure and standard protocols to be implemented. Agency wide collaboration are not well jointed in communications. Many bureaucratic processes and procedures hinder progress.
When there are delays the stations can get crowded, delays do not last long.
Station Cleaner (Former Employee) – New York, NY – June 18, 2018
I enjoy cleaning so I enjoyed working at New York City Transit Authority, When there are train delays, it can be stressful, because no one likes delays, especially when they are trying to get to work and go home. I enjoyed talking to passengers, giving directions and assisting them, when they were sick or lost.
Operations Analyst Intern (Current Employee) – New York, NY – June 14, 2018
Good pay - treated very well by employees. A lot of free time which can sometimes can boring but during the semester it is valuable. This is a good internship to have while you are taking classes. Recommend interning here.
CUSTOMER SERVICE SPECIALIST (Current Employee) – New York, NY – June 5, 2018
The organizational culture of the organization is very disheartening. Coming from a private sector you have better opportunity for advancement. They sell you dreams upon accepting employment, but the light bulb comes out as soon as you enter.