Metropolitan Transportation Authority Employee Reviews

4.0
Overall rating
Based on 758 reviews
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4249
3144
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Found 757 reviews matching the search See all 758 reviews
4.0
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nice place to work at
Diesel Technician and Maintenance mechanic (Current Employee) –  Houston, TXAugust 16, 2018
talk to your supervisor and get your job assignment and perform your job duties. From working on brake system or suspension system. to engine or hybrid system. Let the supervisor know if you finish your assignment or not so the next shift of mechanic can finish the assignment.
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5.0
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Good experience
ADMINISTRATIVE/BUSINESS & ACCOUNTING (Former Employee) –  Jamaica, NYAugust 13, 2018
I learned a lot from working here. I held many diversified positions, but was unfortunately passed over for promotions. This was my main reason for leaving after being there for 12 years.
Pros
diversified
Cons
insensitive management
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5.0
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Diligent teamplayer, upbeat and a critical thinker
PRINCIPAL ADMINISTRATIVE ASSOCIATE I (Consultant) (Current Employee) –  New York, NYAugust 11, 2018
The work place culture is more diversified than most companies I have worked.

Managers typically have the support staff circulate pertinent documentation for the approval process; relative to time sensitive projects worked to implement architectural and engineering operations.

Overall the experience is both rewarding and informative, as projects come to their closing it becomes more of challenge to get all parties on board, however, within the MTA work place each member plays a significant role in finalizing projects that keep the New York City transportation running effectively.

Being on the other side of the spectrum, I have experienced firsthand what it takes to keep the city moving. I appreciate and enjoy working alongside MTA officials but would like to learn more of how the decisions are made to execute major projects that effect the ridership and commuters daily.
Pros
Flexibility
Cons
Health Benefits and Stability
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4.0
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great place to work for at times
Bus Operator (Former Employee) –  New York, NYAugust 10, 2018
typical day is picking & dropping off passengers,hardest part of job is pleasing the public.most enjoyable part of the job is getting to meet different people.
Pros
making money & providing for my family.....
Cons
no backing from your management....
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4.0
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Good place too work
Transit Electrician/Mechanical Maintainer (Former Employee) –  New York, NYAugust 1, 2018
New York City transit system is a good place to work good benefits good people some things to be changed like every place else but otherwise it's a good and steady job with stabilization
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3.0
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Technical Lead on various projects
Computer Specialist (Former Employee) –  New York, NYJuly 30, 2018
Responsible for technical design and development of a web-based applications.

Technical Lead on the development and implementation of an internal web-based application used by middle management to plan, track and report on the Dept. Of Subways new track maintenance program titled 'FasTrack'.
Pros
8 hour work day, pension
Cons
no career advancement, fixed pay
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4.0
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suoervisor
Station Supervisor (Former Employee) –  Brooklyn New York and Varies off site officesJuly 27, 2018
Monitor off site supervisors and the 128 stations under the direction of my Assistant Chief Officer
Follow up with accidents Fires for approval from station supervisors
and areas cleaned and disinfected before customer usage. Monitor the collection of revenue generated at station service booths
Pros
salary
Cons
time off
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3.0
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Good job for one whos committed
Bus Driver (Former Employee) –  Houston, TXJuly 27, 2018
The job is professional with more than marginal benefits. Has riguious work hors and good training. Can be stressful at times. New employees coming in have very difficult work schedules do to the lengthy of time that it takes for them to create seniority. Overall not a bad job for one who's willing to make some sacrifices.
Pros
Family function on a yearly basis
Cons
Expect to work all holidays
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2.0
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MTA-NYCTA Train Operator
Train Operator - RTO Division (Former Employee) –  Brooklyn, NYJuly 26, 2018
Typical day at work consist of reporting to dispatcher office sometimes you are signed in to a job prior to arrival. Train Operator may have to clear a train for service prior to putting in station, which doesn't require the conductor (work partner) to assist.

Call to yard or dispatcher to let them know that you are ready to move your train once cleared before departure from yard is vital and must be done prior to 15 minutes before service. Hardest part of the job is taking a train out of service mid-trip because passenger tend to have question regarding when the next arriving train will be leaving from destination point. Clearing all 10 cars of the train to ensure that no passengers are left onboard while the train is sent to yard for service.

Short breaking periods between trips and even shorter lunches when there are system delays, which are sometimes avoidable due to miss communication with management. Social environment with colleagues can sometimes be tense or non-existant since most colleagues report to designated work area and don't get to see or speak with colleagues prior to departing from designated terminal.

Environment can sometimes be very hostile toward outsider that are newly hired within the organization. Certain language used in conveying messages to staff can be abrasive when those in supervisory roles become too personal or familiar with staff members.
Pros
Self supervised most of the time and pay is competitive.
Cons
Environment is male dominated and unprofessional with certain languages.
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5.0
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Break room with TV, Fridgerator, and lounge chairs, lockers
Bus Operator (Former Employee) –  Brooklyn, NYJuly 25, 2018
Very busy fast paced driving bus from one end to the other picking up passengers dealing with the public can be very hectic and surprising. I've learned how to deal with certain people and to have patience regardless the situation.
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5.0
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Productive
Bus Operator (Former Employee) –  Houston, TXJuly 24, 2018
Great place to work everyone up above is responsible and treat employees great. Excellent opportunity to excel. Hours are good no problems with anyone.
Pros
Make enough money. Benefits excellent
Cons
None
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5.0
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Great place to learn, advance, and succeed.
Sr. Executive Secretary (Former Employee) –  New York, NYJuly 21, 2018
There is no other environment quite like the Railroad business. It is always growing; changing; and advancing. Political and business knowledge is easily learned in this environment.
Pros
All the perks allotted to employees are unsurpassed.
Cons
Sometimes the politics of this business work against the public concerns.
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5.0
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Good job
Driver/Operator (Current Employee) –  Houston, TXJuly 20, 2018
Nice place of employment, long work hours and pay can be beneficial to some degree. Meeting new people is great . Management can be somewhat better ..
Pros
benefits
Cons
long hours
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5.0
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Good place to work
Superintendent Rail Control Center (Former Employee) –  New York, NYJuly 13, 2018
A very good place to work and retire. Job security and good benefits. Excellent management . Customer service very important and often customers are wrong and very rude but we have to be very respectful to customers at all times.
Pros
Job security
Cons
You have to work when there is snow
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3.0
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Politics
Transit Management Analyst; Counterterrorism (Current Employee) –  New York, NYJuly 9, 2018
Too much politics going on. Not enough room for growth or career advancement. There aren't enough competent employees so the job culture isn't that great.
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3.0
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Very intense job must be aware of your surroundings at all times.
Cleaner/Maintenance (Former Employee) –  Brooklyn, NYJuly 8, 2018
Safety of TA employees are lacking, this Job is very dangerous! It seems as the higher ups don't care! I've been introduced to some great ppl. The benefits are great full medical, dental, vision. Salary is good. There are so many departments to move up too. Some promotional some open competitive.
Pros
After your 8hrs you can leave, the benefits are wonderful.
Cons
Security in those stations are lacking you must be very careful especailly being a female
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5.0
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See below review.
Security officerr (Current Employee) –  New York, NYJuly 6, 2018
What I learned: Patience when dealing with the public.
Most enjoyable interacting with the public.
Typical day: every day is different.
Workplace culture: diverse and friendly.
Management: Helpful and understanding.
Hardest part of the job: dealing with contractors and inclement weather.
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3.0
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Not for everyone
Train Operator (Former Employee) –  New York, NYJuly 1, 2018
Great benefits and pay but, if you have a family be prepared to NOT see them. Birthdays, school events, holidays etc. The actual time you work is not what is reflected in your written schedule. Often times stuck at work 2 -3 hrs. past your clearing time. You have personal days but, are DISCOURAGED from using them. It's a " Safety Sensitive" position which requires much needed sleep but you never get enough rest due to the mandatory overtime restraints. Be prepared to deal with disgruntled co-workers and many times hostile customers.
Pros
Great benefits
Cons
Mandatory over time!!!
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4.0
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Good Place to work
Track and Tile Flagger/Cleaner (Current Employee) –  New York, NYJuly 1, 2018
NYCT is a good place to work and advance your career if you choose to. You are able to move around into different fields and departments. The benefits are good.
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5.0
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Good Pay, Benefits. As per myself, One will live comfortable Not rich! Overcoming the first few years of rough hours is the hardest.
Locomotive Engineer (Former Employee) –  Jamaica, NYJune 29, 2018
Great pay, Live comfortable not rich. Good benefits. Room for advancement to many positions. Hours and Family time HORRIBLE especially in the beginning. Note: job with a very high divorce rate. Federal Railroad test very tough. If you put in the time you WILL Pass! The hardest part is to get in. Take ANY position and within a short period one can start to move around within the company. Good Luck!
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