Productive and career advancement company to work for
Salesforce Administrator/ Developer (Current Employee) – Redmond, WA – November 1, 2018
Involved and interacted with various business user groups for gathering the requirements for CRM
Created profiles, Roles based on Organization role hierarchy and implement record level and field
level security and configured their sharing settings.
Created workflow rules and defined related tasks, time triggered tasks, email alert, field updates to
implement business logic.
Created a sync of contacts, events and tasks between sales force to outlook and outlook to sales force
Used Debugger making use of Breakpoints to monitor data movement and troubleshoot the
Worked with Data loader for loading the attachments into salesforce.com, related to objects like
Accounts, Contacts, Opportunities, and Activities.
Create Email Templates and mail merge Templates and involved in doing mail merge for different
standard and custom objects.
Analyzing different business reports and customization of those reports in sales force.
Use force.com developer toolkit including Apex classes, Apex triggers and visual force pages to
develop custom business
Created and used Email templates in HTML and Visual force.
Developed Case Queues which automatically assign cases to a specific user or group of users based on
Working on record types, validation rules, triggers and page layouts