Mostly technical questions. Also some questions about how to deal with workers, conflict management, and so on.
• Interview Team:
For most jobs you will be interviewed by the supervisor for that position. Large companies you will likely have the supervisor and an HR representative present.
If you are interviewing for a supervisor position you will likely interview with the manager for that division and an HR representative.
If you are interviewing for a management position you will likely interview with the director or Vice President for that division along with an HR representative.
• Questions you are likely to be asked
This depends a lot on the level of the job you are interviewing for and if there is an HR representative present. You will typically be notified on who will be involved in your interview when you get the call to schedule it.
Prepare for a mixture of technical questions about the position you are interviewing for and HR type questions. One thing to consider is that for the higher positions (supervisor/manager) the questions will typically be less technical and more “What would you do in this situation” type questions.
What would you do to resolve conflict between two employees, how would you address tardiness, how would you handle habitual violations by one of your subordinates, are some examples.
The following are common HR questions that are used in just about any interview, regardless of the position, and top answers for each.
1. What did you like about your last job, what did you not like?
Here is where you want to say that you enjoyed working with others (your old coworkers), But the job didn’t challenge you enough, or you felt you could offer more to the company if given more responsibilities.
DO NOT degrade your former boss, coworkers, or the job itself.
2. Where do you see yourself in 5 years?
DO NOT say that you want the job of the person who is interviewing you. It’s ok to be somewhat vague here. Answers like this work very well:
By then I will have gained a very thorough understanding of my position and the company overall and hope to have been promoted accordingly in line with my performance.
3. What is your best quality and what is your worst quality?
You know your own best qualities, I would advise you to pick one that deals with job performance. Good examples are, multitasker, photographic memory, great communication skills, an energetic self-starter, highly motivated, loyal, etc.
The worst quality part is a tricky one. The idea here is to somehow turn it into something positive. My go to answer for this one has always impressed the HR rep. “I have high anxiety which can cause me stress, but it also causes me to relentlessly prepare and plan for situations and always meet deadlines on time.”
4. Describe how you work with others?
Regardless of your feelings about coworkers you want to explain that you have no issues when it comes to working with others.
Good answers here are:
I am friendly, I have no trouble getting along with others, I appreciate feedback (positive and negative), I like to learn my coworkers’ strengths to utilize their support, I have no problem helping others, I am team oriented, etc.
5. How would you handle a conflict between you and another coworker, or conflict between two other coworkers?
Start by addressing the fact that you recognize conflict between coworkers is bad for morale and production. Then go one with something like:
I would try to find common ground with my coworker(s) and solve the problem in an assertive manner.
It’s not a bad idea to add that you understand sometimes people are just having a bad day and you don’t want to make issues worse by confronting them.
Answered - Plant Instructor/Simulator (Former Employee) - Sioux City, IA
Done through Manpower
Answered - Customer Service Representative (Former Employee) - Davenport, IA