Questions and Answers about Middlesex Savings Bank

Here's what people have asked and answered about working for and interviewing at Middlesex Savings Bank.

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7 questions

Provide the support the new hires need. All the supervisor (3 in the call center ) take calls. We have to wait for them to finish with their calls to assist us with our calls. We keep the customers too long on hold. Most of them hangs up. Not to mention that when you place someone on hold to go get an answer for their questions and when you come back, that customer had hung up on you and you have another customer there saying "hello, hello ,hello " Call Center needs a competent CALL CENTER MANAGER.

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Stressful like everyone else who works there. Everyone looks miserable.

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The average. Heath insurance very expensive. No sick time for 3 first months. They are never clear about the vacation time. You can not plan a vacation unless you have earned it. They do not let you borrow.

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8 hours or more. They always ask you to come early because of the short staff.

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This financial institution will continue to grow.

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