Middlesex Savings Bank Employee Review

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interesting place to work
Information Center Representative (Former Employee) –  Westborough, MAMarch 17, 2019
Interesting place to work
Not your typical work environment...unique
typical day at work is busy
learned abt finance
hardest part and most enjoyable part of the job
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Other Middlesex Savings Bank Employee Reviews

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Friendly, Knowledgeable people provided a great learning experience.
Credit Analyst Intern (Current Employee) –  Natick, MAApril 9, 2019
Starting as an intern, Middlesex Savings Bank helped me find a passion for commercial banking and helped me learn the ropes of credit analysis. The management team in my department fostered a positive learning environment that helped me succeed.
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Friendly staff, inexperienced management
Online Banking Representative (Former Employee) –  Westborough, MAJanuary 14, 2019
Staff is extremely friendly and the organization is very involved with the community. However:

Management in many departments and branches are very inexperienced and seemingly absent for most of the day.

Staffing and scheduling was a nightmare. Key departments are almost always understaffed which makes it near impossible to get accurate and timely information especially if you have a customer sitting in front of you or waiting on the phone.
The constant understaffing also proved very difficult when attempting to plan a vacation or any time off.

Communication within the organization is also poor. If there are any changes in policies or procedures there is a large gap in time between the implementation and it being communicated accurately to the appropriate department(s).
Pros
Good benefits, friendly staff
Cons
Inexperienced management
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Overall rating

4.1
Based on 32 reviews
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4.0Work/Life Balance
4.0Compensation/Benefits
3.9Job Security/Advancement
3.8Management
3.9Culture

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