Typical out patient setting, registering patients for lab studies, coordinating referrals to specialist as well as scheduling diagnostic imaging.
Was hired as part time but worked 40 hrs. a week for nearly 3 years. Recently hours reduced back to part time 16 hrs. week status due to budget cuts.
Workplace culture, do the job of 3 people, while giving excellent service and superb customer satisfaction. Which we strive to do everyday. The Medical field culture has changed in the 30 years I have been associated with it. Not able to give personal care like we use to, seems more about quotas and productivity than personal service.
I loved helping others feel better, be it through just a smile and simple conversation or getting them the physical help they need. Knowing that my interaction with them has some what lessened their burdens.
Hardest part of my job is having hours cut and am no longer able to support my family even though I know it is not related to my job performance. I have great annual reviews, no discharges from employers, no unexcused absences, rarely late, always willing to stay over if needed.
Company Status over staff, patient ratios, no loyality from employers