Customer Service Representative (Former Employee) – Danville, IL – April 7, 2015
This company is very money oriented. They don't like to give out all of the information needed to customers over the phone. The manager is not approachable and does not like to help new employees learn. I was told this position was a permanent position and 3 months into it, the manager would pick on me and said and did everything she could to get me to quit. When I didn't quit they ended up firing me 2 weeks before my benefits kicked in, they contested my unemployment and said I was insubordinate, which I was not in any way, shape, or form. I did everything I was suppose to do and more and it still wasn't good enough for them.
Senior CSR (Current Employee) – Rock Island, IL – September 24, 2017
Really good job very fast pace love dealing with the customers love the paperwork I just feel there's no room for growth, I just need more money I have a family to take care and the pay is just not getting anywhere I need but I love the company
Love the people I work with, love the customers I'm dealing with and love the work environment