Customer Service Representative (Former Employee) – Markham, IL – December 4, 2013
I would open the office then pull the morning reports and call lists. I would make collection calls between taking care of walk in customers. I would update customer's accounts with information about our call and update any personal information. I would also process phone payments as well as in store payments. I would clean the office then process the closing reports. I would make sure there was money in the office cash drawer for the following day. Lastly, I would make the night deposit.
Employee (Current Employee) – Northern illinois – October 4, 2018
The job is easy, training is adequate. Management on store level and upper management are compassionate and employee oriented. The pay is good and benefits are nice. As long as you do your job you will have a job forever with advancement opportunities.
Customer Service Representative (Former Employee) – Northwest Suburbs, Illinois – October 2, 2018
Holidays are mandatory and on lockdown, absolutely no PTO approved starting October, No PTO until after a year, area manager will not tolerate any time off during this time of the year, even if you are sick in the hospital. Small company growing not to many good options for benefits. Managers including area managers talk and gossip too much about employees, the reason why employees don’t last. Cannot request Monday’s or Fridays off for absolutely no reason they’re mandatory. You are being watched through the cameras 24/7, by that means absolutely no cell phone usage during working hours.