Very clique-y. If you're in the inner circle, you can do no wrong. If you're not, it's almost comic how much more they ask from you. Schedules, sections, side-work - workload and accountability vary wildly, depending on your history with the managers and captains.
Management is passive and inept. They seem, at best uninterested in, at worst stressed - more ... out and overwhelmed by, actual management of staff and service. It's impossible to picture any of them succeeding in a non-Mina environment.
There's a lot of repeating quotes about positive attitude and about holding oneself accountable, but ... - less