Estimator (Current Employee) – Lincoln, RI – November 13, 2018
Love what I do. I started as a customer service rep, moved to offsite, came back to the office to work as accounts receivable, went to Audit dept, now an estimator. I loved all of the different positions that are offered to move up. Recently the managment has not been so good in the last 2 years. They are no longer family oriented and we are just a number. I love feeling like a family at my place of work
Fast paced but fun atmosphere.. Very supportive team members
Facility Service Specialist (Former Employee) – Las Vegas, NV – December 31, 2018
Responsible for performing operational support duties, including opening new work orders, assigning vendors, quoting jobs to clients, communicating with the client via email or phone, approving work orders, following job through completion, billing customers and paying vendors.
Accounting (Former Employee) – San Antonio, TX – September 10, 2018
This is a fun place to work. Good pay with very good benefits. Just wishing there was better job training. Applications were not very user friendly. Made the daily quota tough to meet without proper training.
Service (Current Employee) – Islandia, NY – July 16, 2018
Awful health insurance,very few days off. Aggressive and nasty management and since 60% of the staff is some sort of manage it's really bad. There's the location president, vice presidents, directors, team managers, account managers, and supervisors so EVERYBODY thinks their opinion is the most important.
Vendors we have had for years are complaining that they aren't getting paid so its impossible to find techs to send to jobs so the customers are always freaking out.
HR is a joke. IF your payckeck gets screwed up good luck getting it fixed. HR isn't there to help the employees. It's there to save the company money.
Janitorial Worker (Former Employee) – Georgia – July 18, 2018
A typical day of work for a salesman is long. The company paid salesman’s straight commissions. This is great but there accounting and management is lacking. They have no inventory system or checks and balances. The management is from Ecolab and Terminix a pest company. They have very few individuals with dock and door knowledge. They have let go or people have left do to the poor management or the new corporation direction. Miner was once a fun place to work but since the company has been sold it has went down hill. In closing upper management is nothing but about flipping there investments so they can retire. However most of the management team is already looking for new jobs and have resume in with different companies.
Customer Service Representative (Former Employee) – Islandia, NY – April 14, 2018
I would have to say the worst place I ever worked. You were timed on your production and called out on it constantly by Managers and Supervisors. Not nice people. Very old and anaquated computer system not user friendly at all. HR was very unprofessional and downright rude. Do not recommend this place at all.
Sales Coordinator (Current Employee) – Florida – August 24, 2017
A lot of pointing fingers at others and quick to blame you for something that doesn't pertain to you. Higher management has no clue what is going on. Our corporation is very detailed with docks and doors. Several higher management positions have no previous knowledge of our industry. Many come from Ecolab and Terminix. I am sure they were great at an industry they do know, but when in need of help and your management has no clue what you are even speaking of, no help is given.
Excellent company with extensively poor operations year over over
Private (Former Employee) – San Antonio, TX – July 25, 2017
The biggest obstacle standing in the way of Miner Corporation becoming a larger player in the facility services segment is their operations. Miner continues to acquire new companies, however, they are failing miserably at improving operations for customers which has created loss of customers and jobs at Miner. I enjoyed working for this company, however, I knew I could never improve at my job with the operational challenges presented on a daily basis. Overall Miner had another quarter of loss revenue and loss clients, its very unfortunate for all the share holders and good employees.
Bad service and operations, which is what their founded on.
Customer Service Representative (Current Employee) – Central Texas – July 10, 2017
When I first started it was a very positive place to work. Great image and culture. Now they have lay offs every 4 months even when they are constantly hiring. You never know how the company is doing. Its all about more and more profit. No regard for customer service. Very little respect for employees.
Office Assistant (Current Employee) – Phoenix, AZ – March 14, 2017
My experience in one of the Miner offices has been most unenjoyable. The culture is crude and hostile and the extreme vulgarity used by all is absolutely astounding, from the bottom to the top management, gross vulgarities fly through the air all day long. There is no top to bottom communications, so the error rates and trying to find out "who's on first" could be comical if it were not so ridiculous and wasteful. Trainers are not good trainers, there is no overall organization, it's a free for all basically.
I have never worked in such a mess. Some of the people are good people, but it's an ugly place to spend 8 hours per day.
Customer Service Specialist (Former Employee) – Lincoln, RI – March 9, 2017
This company is more based on who you know and favoritism. the amount of things people get away with are unbelievable..management for the exception of a few are nice decent people rest talk to you like a child and expect you to do their work. I was employed for over 1 yr with no issues and former car became manager and lied about me and got me fired. You can go to the "HR" and nothing will be done..You deal with it up or you are told you can leave if you want. Pay is not that great compared to the amount of work your are expected to do.
Some good people work here
People complain about the pettiest things to get you in trouble.
Office Manager / Service Coordinator (Former Employee) – Thornton, CO – April 7, 2017
I enjoyed working at Miner Corp as a Service Coordinator. Pay was decent, my team was awesome. The office had a small company vibe and it was like being with family. It was unfortunate that my position was eliminated.
good pay, great benefits, matching 401K. Laid back
Account Manager (Former Employee) – San Antonio – March 2, 2015
Working with vendors/sub constractors and even some of the clients are really great. The management are bullies and there is really no room for advancement unless you're a yes man. Miner has no formal training and most of the team leads are lazy, there are several employees that have even made comments as to, I'm putting my feet up on the desk and not doing a thing, maybe they will fire me so I can collect unemployment and do drugs. Also the pay is very low for the amount of work. I was one of the lucky ones and my pay was above proverity level.