Enjoyed working with people who could not hear to receive devices that helped them
Patient Care Coordinator (Former Employee) – Gainesville, GA – November 5, 2018
Enjoyed this field of helping others. Good people to work for. Very organized. Very steady job with benefits . Training was wonderful. I liked they had a service where someone who was less fortunate could get hearing devices. Miracle ear foundation helped a lot of people.
Office Receptionist/Assistant (Former Employee) – Moline, IL – November 15, 2018
At the interview, seems like not everything was thoroughly explained to me. They don't compensate for the gas you have to use for work related errands and they didn't really mention that it was more of a sales job. You have to try and convince the patients to buy hearing aids. It wasn't the best fit for me.
Sales, Marketing and Customer Service (Former Employee) – Spring Hill, FL & Zephyrhills – October 16, 2018
Miracle Ear has one of the best technology I have worked with. They continue to come out with new programming instruments to help patients in all environments . If I had not become disabled, I would still be with Miracle Ear.
I worked at the Miracle-Ear in Connecticut and it was an absolute blast, they sent us for one week hearing aid training school in Upstate New York and have the best instructor in the industry all paid for. The commission structure is huge and you can easily make six figures if you put in half the effort that everyone else does. I highly recommend this company to anybody looking to either join the hearing instrument industry or looking to make a career move into it. The phrase your brother is doing an excellent job at treating their employees well they have yearly cruises all paid for many many contests and I never had a check that was under $3,000 per week. The only reason I left is because I had to move to Florida but plan on finding a location here to work at.
PCA Personal Care Assistant (Former Employee) – Monroeville, PA – September 20, 2018
I worked at Miracle Ear for a very short period. I was deceived upon being hired in regards to employee compensation, and benefits. Very low wage ($10/HR), no benefits or paid holidays for the first year. You can not take time off during the first 6 months, and you have to ask for time off 2 months in advance, once you are allowed to take time off. The third day I worked there I gave them a month notice for a doctor’s appointment. I was scolded by a person in corporate for it. The appointment I needed off for would of only kept me away from my desk for 1.5 hours. This is not a good job for any person who has a family of their own. They do NOT allow lunch breaks, and don’t allow you to have a lunch on a daily basis. My third day there I asked to go to lunch, and my corporate magnet gave me a sandwich to eat at my desk, to keep me from taking a lunch break. No other breaks given in your 8-9 hour work day. Clients and patients always came off as annoyed and scammed by the company. The base pay was extremely low, and embarrassing for a company this size. If you have small children in daycare, you will not be able to live off the starting wage. They also don’t have a review system.
Full time hours
No lunch break, no benefits, no time off or holding pay for the first year.
Consultant (Former Employee) – Pennsylvania – September 16, 2018
As a consultant you are expected to run a store, which means doing windows, vacuuming, cleaning toilets, fixing and cleaning hearing aids all without pay. You only get paid when you sell hearing aids which depends solely on the advertising from the company. The culture is lonely to some extent and management was cooperative. They also have some quirky rules that don't always allow you to present their product which means no sale or commission. All in all, I did enjoy the position and would have stayed if the compensation was structured differently.
Front Office Assistant (Current Employee) – Oklahoma – September 4, 2018
M-F 8/5, typical office responsibilities, learned about hearing loss and hearing aids. Immediate supervisor is a great person however hard to report to daily. Overall, great job, great people. Lacking management and structure. No benefits
Customer Service/Medical Office (Former Employee) – Marlborough, MA – August 29, 2018
I enjoyed working for Miracle Ear, it was a slower paced office but I enjoyed keeping busy booking appointments and helping the patients out with batteries or simple maintenance of there hearing aids. If more training was needed it was always given. Management was awesome and it was a pleasure to work there
Sometimes when management was not there I still needed to be there
Audiologist needs to retire. Dimentia is diffidult to deal with. You will be told one thing one day and then yelled at for doing it the next day. Upper management does nothing they are aware. No raises at all. Training is poor. Audiologist is controlling and forgets everything from 5 minutes ago. Save yourself from being yelled at by an old man with serious memory issues. Run while you can!
Office Manager (Current Employee) – Florida – July 9, 2018
Depending on the franchise you work for, they will look you square in the eyes when they hire you and will lie to get you to hop on board. It is immoral to hire someone for a knowingly low hourly rate, only to promise them reviews with the potential for a raise, which will then be completely avoided when the time comes (I am not the only one they have done this to). Then when you make multiple requests to decipher why they are drastically delaying your reviews, you will be given a long list of absurd excuses as to why your review (and raise, which I have been told is awaiting approval) is 3 months past due. This makes loyal, hard working employees lose interest in the corporation they work for and therefore, causes excellent employees to leave and give their loyalty to another company that doesn't treat their employees with such disrespect. Seems rather inefficient to me.
Manager / Hearing Insturment Specialist (Former Employee) – Tucson, AZ – June 25, 2018
Terrible support from corporate manager. No communication from manager. Indecisive manager that doesn't fulfill what he promises. If you like working in a place where you're backstabbed weekly, this is your company.
Great salary, great work environment, encouraging, like family
Hearing Instrument Specialist (Current Employee) – St. Louis, MO – June 4, 2018
I love working with Miracle-Ear. I truly believe the owners and management truly care about the success of their employees and providing the highest quality hearing aids and services to their patients. I have been working their for one year and still wake up looking forward to everyday I work. I love the freedom the job allows and the fact I feel I am working with family. I feel appreciated and they do little things all the time for their employees. They celebrate birthdays, anniversaries and have a massive Christmas Party every year! Did I mention bonuses? Nearly, every employee has bonus opportunity including, assistance, marketing, telemarketing and dispensers. They are already rewarding my hard work. I am proud to work here.
Hearing Instrument Specialist (Current Employee) – Hot Springs National Park, AR – May 29, 2018
Very good company to work for with very good products! The managers and upper tier people are very good to work for! The fact that Miracle Ear creates a culture of helping people with their hearing needs as the number one goal!