Satisfaction of knowing that I made a difference to the patients and staff.
Patient Service Manager (Former Employee) – Brooklyn, NY – August 6, 2018
My day at work included but not limited to ensuring that all patients visits are scheduled and completed as ordered. Ensuring that insurance verification is completed for new patients. Review of medical records, providing guidance for complex patients, troubleshooting issues, scheduling of staff and meetings. Managing staff by performing ongoing coaching and counseling to improve performance.