I have been working at MModal for a little over a year. I can say that it has been great to have extra income, especially when I need it. Things come up in life and it is nice to know that I have my MModal job to depend on for extra cash. For the most part the work is endless (at least for the account I worked on); I know some of these reviews say that their account has frequently been out of work, but that is not my personal experience. I do recall that at the beginning the account I worked on was out of work a lot so I emailed the manager and she added me to another account in a different Province, which was nice. Overall, MModal is good to work for as a part-time job. By no means would this ever provide you with enough money full-time. I must say that they are extremely picky with their reports. They email very frequently about minor errors and the reports are audited very frequently as well. This is not necessarily a bad thing but it becomes annoying when they message you regarding formatting that is mentioned in the "client profile"; I work on 4-5 accounts and a client profile is approximately 2 pages long so memorizing every detail and remembering which client likes what and how to be typed is very hard. Management does not really care about anything else, I have never asked for time off - I just go on vacation. They do not message you. I have emailed the manager about 10 times over the last year about different questions, she did not reply. I sometimes had to email 3-4 times about the same question.
OVERALL, GOOD PLACE TO WORK FOR PART-TIME INCOME. POOR MANAGEMENT.
work from home, work at anytime you want, endless work, great extra income, flexible time off
management is pretty much nonexistent (unless it is about a minor mistake you made), frequent audits for MINOR errors, low pay (averages 12-13$ per hour), many client profiles to memorize, overall poor management - they do not care about the employees