Sales Representative (Current Employee) – Bristol, VA – December 20, 2018
I was hired in at 10 an hour, they only paid me 9. I had been working full time, but I never had the option to get insurance. It was impossible with school. My store manager was great and advocated for me, but upper management didn't care. They kept changing the commission structure so making commission was hard if not impossible.
Assistant Store Manager (Former Employee) – Homewood, IL – February 21, 2019
This company claims to have the best interest for you, and will feed you all the lies you want to hear. Upper management is a nightmare. They will micromanage everything you do. The communication is horrible, the commission structure is a joke. If you don’t make your numbers, you will not get commission, even if you’ve sold products. Good luck with that.. especially at a slow moving store. Do not work for this company. Cricket is a good company ... but do not trust Mobilelink as the authorized retailer. They will tell you to your face... YOU ARE REPLACEABLE..
Territory Manager (Former Employee) – Atlanta, GA – February 6, 2019
This is a highly disorganized and poorly run company. Their solution to every issue is to get rid of the employee. Only care if you can make numbers for them. No real training, constantly shifting priorities make for a horrible environment. It office needs something you have to get it yesterday. If you ask for something like supplies, maintenance, inventory, that you need forget it- especially if there is a cost involved. Broken operations and won't be fixed until they look in the mirror. Have been through 5 Territory Managers in my area in a year.
Sales Director (Former Employee) – Hartford, CT – February 3, 2019
Stay Away. Keep your sanity! They refuse to repair anything. Mold and mushrooms growing in stores due to roof and ac leaks. Stores without heat or ac that works. Micromamaged being watched on camera and scrutinized by back office based in Pakistan (FUN). Consistently NOT paid properly or finding excuses to NOT pay bonuses. Asked to pay for supplies and event material out of pocket with NO reimbursement. This is 100% about the owners. They DO NOT CARE about their employees.
RSM (Former Employee) – Oklahoma City, OK – January 14, 2019
This is the worst company I’ve ever worked. I don’t know one single good thing about this company. Too management are worse ever, threatening is just a norm at mobilelink. No appreciation for hard work. I’d jump off a cliff than work for a stupid and arrogant company with ceos
Assistant Store Manager (Former Employee) – Lockhart, TX – December 27, 2018
Management was terrible at almost all levels, was asked to do things to get numbers up and meet goal without the customers consent or knowledge, almost never had phones/accessories in stock, lots of favoritism, asked to go out and flyer in your personal car without monetary compensation, you always being watched and are not allowed to sit down or else you will be reported to management, verbal abuse by upper management on group chats where everyone in the region can see, the list goes on and on would recommend you stay far away from this company. Overall a very shady company and does not care about its employees.
Lots of low hanging fruit, just not possible to reach it
Director (Former Employee) – Houston, TX – November 28, 2018
The owners of this company seem to be good people. However the person they have running the field leads by a culture of fear and intimidation.If you are looking for a place where your job will constantly be threatened and the expectations are unreasonable than this is the place for you. The sad thing is that this company could be amazing. I think the first step toward that is to get rid of ----- and replace him with someone who cares about people and processes.
Solutions Specialist (Current Employee) – Indiana – November 14, 2018
My manager in store is amazing, the upper management is the problem. I’ve been jerked around about a million times when it comes to if I’m part-time or full-time... they posted my job on indeed more than once, commission is terrible but they claim they have the best commission structure... all around a terrible place.
Retail & Business Sales Manager (Current Employee) – St. Louis, MO – November 8, 2018
Typical day starts with a morning conference call with the other stores in our district. Phone inventory done twice/weekly. Accessories inventory done once monthly. You are expected to be out marketing to grow their business, which is something I was NOT informed of when I accepted this store manager position.
The pay period is terrible & so is the commission structure.
I would NEVER recommend this company to anyone its horrible. They are very unorganized and unfair. Its very hard to make commission. The high up management are not involved at all but the will hassle you about every thin. also its like being in the big brother house they watch everything you do, and you have to get approval for everything which makes it hard to do your job.
RETAIL STORE MANAGER (Former Employee) – Chicago, IL – September 26, 2018
I have never worked for an organization more unorganized and dysfunctional. Every pay period half of the region would either not receive their check or a lot was missing. They would purposely leave over time hours off and then pay you regular pay on next check. out of the 14 store in the district in 1 yr we had ,2 sales VP's,3 different sales directors, 6 different Team leaders and each store on average had 2 different store managers within a 12 month period some 3 and None due to promotion.All due to terminations. The morale was just really bad. In my 1 yr i got zero paid vacation days and once i did come up for my 5 vacation days after 1 yr the next day they put in a 6 month vacation black out. Meaning i would have to work 18 months before ever getting a paid day off. I have never felt the need to talk about an employer in this manner but it was so bad that even without having a new job i decided to leave because it was just that bad.
Solutions Specialist (Former Employee) – Albany, NY – September 24, 2018
The new district manager of the Albany market is a joke. Fires people for putting in their two weeks, tells people to work 12+ shifts without giving them a break, no pay raises, threatens your job if you don’t do what he says. It’s like.. A dictatorship rather than a company. They don’t care about their employees at all. All that they want is money in their pockets and not the satisfaction of both their employees or customers. Stay far away.
Lack of lunch breaks, overtime isn’t an option, stressful
RETAIL STORE MANAGER (Former Employee) – west virginia – September 21, 2018
To many people are out for themselves. Dont care what lies they have to tell to get ahead or push someone out. It is a cut throat place to work. Huge turnover rate, because people are treat poorly by all management from the top down.
Solutions Specialist (Former Employee) – Texas – September 15, 2018
So where should I begin. The company is good about pay but management is really poor. They will say how great you are and want to promote you then won't give it to you. The management is poor, they talk bad about associates and make you feel like you're inferior to them and they also like to undermine you and make you feel like you're a nobody. No paid time off unless you been with the company for a year. They threaten you with your job if you under perform which they should teach you how to be better. Associates talk bad about each other and gossip. Tell you things that the manager says then deny it to cover for themselves. This company is very shady. I wouldn't let no one work for this company. If you need a job that bad then apply but seriously work somewhere else as this company is very shady and disrespectful to the people who put in the work