ModCloth Management reviews

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Do not get a job at mod cloth
Slave (Former Employee) –  Crafton, PAFebruary 27, 2019
Stay away from ModCloth. It's run by selfish people. The management staff hides. The only take care of the friends that they have brought on board. If ya wanna work hard for less pay,this is the job for you.
Pros
None
Cons
Just don't work at ModCloth period !!!!!!!!
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Highly unorganized, way to laid back, no respect towards employees
Warehouse Associate (Current Employee) –  Pittsburgh, PAFebruary 20, 2019
Very poor training, communication, organization and management. Favoritism is huge here and temps are treated poorly. Mindless, tedious work and barely cross trained so you're doing the same thing day in and out. They require you to work mandatory OT and barely give you any heads up. We had to work a month of OT because the company kept having sales that exceeded the employees production. They're so unorganized that during that peak time, the 2 extra hours we had to be there, we stood around. The ONLY job I have ever worked at that told you "to look busy" when you looked for work. They also have a points system that is clearly unfair, you get points even with a doctor's excuse. Would not recommend unless you want to be a mindless drone doing tedious work, with false promise of advancement.
Pros
Breaks, free food, food trucks, benefits
Cons
Poor operations
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Seemingly refreshing. Ultimately defeating
Receiving Associate/Inventory Associate (Former Employee) –  PittsburghJanuary 30, 2019
I witnessed the company grow at an unprecedented rate while reaping little to no incentives to balance the need for more and more production.
Gradually management become less and less competent and the perks of the job were systemically withdrawn
Pros
free lunches
Cons
physically demanding work
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I do not suggest
Warehouse Associate (Former Employee) –  Crafton, PAOctober 4, 2018
Chances of any kind of advancement are very slim( in other word NOPE). In the time I worked for them I've seen ALOT promised and less then 2% ever happened! Many ppl promised raises and never got them! Good employees who had been with the company for 3+ years were screwed around and promised raises and position changes that never happened! The management over all is pretty lazy but act as if the company would go under if it wasn't for them! This was actually entertaining to witness at first but then got annoying! Most employees are from temp agencies and its a revolving door! Most of them do not get hired on as full ModCloth employees but are told they will . The temp employees get paid $2.00 + LESS then the Modcloth employees for the same hard work and are promised that they will be put on as full employees if "they pay the dues" but its just a bunch of lies! I only seen 2 temps out of over 100 get put on as full time. The company was recently bought out by Wal Mart, so you are a Wal Mart slave but if this didn't happen the company would of went under. The whole time I worked for them they were always in the red! The new CEO is slowly getting Mod Cloth back on track but they have such a long way to go! If a company is losing money each month then there is no way they can give employees raises and paid promotions.

The ppl who work "upstairs" (office positions) look down on the warehouse workers and feel they are much better ppl ! This was obvious from day one! They are snobby, wont say hi when passing each other, always bad mouthing and putting down the FC! Departments
  more... are always fighting with each other! Its honestly like high school all over again! I never worked for a company that had so much "he said she said" high school non sense talking! Each department feels they are picked on and treated worse then the others. Everyone is crossed "trained" to work in every department and there is a good chance if you work in the "FC" that you could be in a different department each week depending on who is short employees and heavier with work load. Only certain employees are asked to move to other departments, some of the employees will actually call off work if they are moved or cry and complain non stop if they are. This leaves the employees who dont "cry" and complain up the creek with no paddle!

Most of the managers are good with needing time off. If you let them know ahead of time this usually wont be a issue!

Overtime , sometimes its mandatory , some employees are able to get out of doing this tho?? I guess it depends how much butt you feel like kissing. The only thing about this is the lack of "heads up" they give you for this. Often you are told maybe 1-2 days in advance if you are lucky, often times they will ask you to stay later during the shift in the middle or towards the end of the shift . Sometimes 10 min before the shift ends you will be told you need to stay for over time.

Out of all the department managers only 2 maybe 3 of them cared for the employees ! The rest treated employees outside of there departments like badly and micro managed them.

All in all I would only suggest ModCloth as a absolute last resort! A job to have while searching for a new place to work! Its dead end! No advancement what so ever and not even paid close to what other employers in the area pay for warehouse positions.

The discount however is nice! I think it was close to 50% off! So if you like wearing cheap tacky clothing that rips easy then this might be the place for you !
  less
Pros
Free lunch each wed. for employees BUT not temps
Cons
a company losing money every month who only was kept alive by the walmart buyout
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3.0
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Highly Toxic
NA (Former Employee) –  Pittsburgh, PASeptember 19, 2018
Just don't do it. You will never advance, or not far, from your original hiring position. I worked in one of the creative departments in Pittsburgh. It was cliquey and nepotistic. There was never any clear focus on goals, everyone was constantly reactionary, management is narcissist and clearly plays favorites. We see you going out to lunch every day (who has time for that!) and who gets the best Christmas gift. Walking in there was like walking into a black, toxic cloud every day. Seriously, just know what you're getting into if you choose to work there. Your voice will never be heard, you'll have no career growth and you'll see blatant inappropriate situations that will never be dealt with. I do not recommend.
Pros
some good people
Cons
nepotism, low pay, no advancement
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Underpaid and under appreciated
Warehouse Associate (Former Employee) –  Pittsburgh, PAAugust 7, 2018
Management treated warehouse employees like disposable assets. Employees would often be let go for the thinnest of pretenses. Before I left, management had just getting into the process of scaling back benefits. The place was on a slippery slope to become just another Amazon warehouse.
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Free snacks and food sometimes
Warehouse Associate (Former Employee) –  Crafton, PANovember 2, 2017
Management is terrible. Favoritism is high. Doesnt matter how well you do your job, if you arent liked personally youre stuck as a warehouse associate forever.
Pay isnt worth it. Communication is terrible. Wont tell you about mandatory OT until the day before.
Overall the people are cool and the job is easy.

Great for seasonal work.
Pros
Catered lunch for 4 bucks every wednesday. Free snacks often.
Cons
Unorganized. Poor communication. No room for advancement
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Warehouse employee
warehouse associate (Former Employee) –  Crafton, PAOctober 17, 2017
There is absolutely no room for advancement unless someone would be fired or quit which is very unlikely there. The management in every department is extremely unorganized. Each person's role is decided by favoritism. Yearly pay raises are minimum, usually each person gets up to 0.10 cents a year (no joke). The benefits are great but the pay is awful. It is a good job for the holidays but not to keep year round. Your best bet would be to go to customer care where the pay is higher.
Pros
Get to meet some great people
Cons
Pretty much everything else
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3.0
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Fun work space
Picker/Packer/Shipper (Former Employee) –  Pittsburgh, PAJuly 27, 2017
Great job with decent pay and good hours. Plus alot of employee appreciation. Only downside was some of our management team. But would refer this particular job to friends
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3.0
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A great place to work...until WalMart bought us
Receiving Lead (Current Employee) –  Pittsburgh, PAJune 19, 2017
Walmart bought us, and is essentially spinning the company into a clothing LABEL; no longer an independent entity. 2/3 of the workforce laid off, and the Fulfillment Center is winding down operations.
Nuff said.
Pros
WAS a progressive, fun, and upwardly mobile place to work! Fantastic people.
Cons
WalMart ate us.
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3.0
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Overall a decent place to work
Shipping (Former Employee) –  Pittsburgh, PAMay 31, 2017
The people were the best part of working there. All the way until you reached the executive level, then my opinion differs. They don't listen to everyone and the communication between them is horrid.
Pros
Work/life balance
Cons
Communication skills
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4.0
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Growing company
Outbound Operations Manager (Current Employee) –  Pittsburgh, PAMay 18, 2017
4/10 schedule is a favorite
Management is comparable to most places
relaxed culture
Pay needs improvement
Great people to work with
Growing opportunities
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2.0
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Don't work here.
Shipping Specialist (Current Employee) –  Pittsburgh, PAApril 26, 2017
I've worked at ModCloth for 5 years, gone through many system changes and many many lay offs. Due to poor financial decisions, this company isn't what it used to be. The culture is amazing, but employes are very under paid and over worked.
Pros
Good co-workers
Cons
Everything else. Seriously.
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4.0
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The best thing about working for Modcloth is the Office Culture
Sourcing Category Manager (Former Employee) –  Los Angeles, CAApril 9, 2017
The office culture is pretty much the only reason to work here. The people are really nice and most actually take an interest to make you feel part of the ModCloth community.

Management is unreliable. (get what they promise you in WRITING). You may be told you are doing a good job one meeting and then chewed out the next. Their standards and practices are arbitrary while their expectations feel more like a moving finish line rather than a goal.

Compensation is low ball however the unlimited PTO is offered to balance their wage history. CEO is a bit of a pig but he means well (in his head anyway).

There's a good chance at having a good work / life balance since you're expected to come in around 10 am and most leave around 6pm (if you're not running reports).
Pros
Office Culture, Unlimited PTO, Work Life balance
Cons
Compensation, Leadership Team
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4.0
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Casual and challenging
Receiving Associate (Former Employee) –  Pittsburgh, PAFebruary 28, 2017
Overall it was a positive experience. Friendly colleagues and a relaxed atmosphere. Everyday had the possibility to be exciting and unique. The biggest drawback was the management and lack of support from human resources.
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4.0
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Youthful, lively, vintage fashion boutique in downtown Austin.
Service Associate/Runner (Current Employee) –  Austin, TXJanuary 13, 2017
Very enjoyable work experience. Fairly typical fashion retail fare with an online twist.

Very supportive and responsive management team, healthy work environment with plenty of learning opportunities.
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3.0
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Overall
Product Return Specialist (Former Employee) –  Pittsburgh, PANovember 1, 2016
overall a fun enviroment, teaches lots of management skills. interactin with customers, mixed type of employees. management was okay could be better
Pros
free lunch, parties
Cons
metrics
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Like getting paid to go to high school.
Shipping Associate (Former Employee) –  Pittsburgh, PASeptember 13, 2016
If you loved high school and all its cliques and drama B.S. then this place is for you. Everything from the terrible vice principle to the various subgroups of students. You better have school spirit or you can forget about advancing. Drink that kool-aid.
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5.0
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Tough but they truly take care of each employee
Order picker (Former Employee) –  Pittsburgh, PANovember 6, 2015
Hard work with high expectations but they really care about each person working there and really look out for you....The management checks on you to see how your making out and makes sure your progressing if not they come in to help you every step of the way. They refuse to let any employee struggle at the job.
Pros
stable full time work week
Cons
long shifts
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5.0
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Great team, perks don't outweigh company losses
Stylist (Former Employee) –  Pittsburgh, PAApril 27, 2015
The people at ModCloth are amazing, talented and hard working. Unfortunately, the company tends to only recognize these people in candy and cupcakes, not competitive compensation (tech team excluded).

Management could have done a better job recognizing wins and goals met. Had a very positive experience with ModCloth, loved my job and I do wish them the best in their harder times.
Pros
work-life balance, dogs, work from home opportuinities
Cons
not many raises, little job security
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Overall rating

3.0
Based on 41 reviews
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3.3Work/Life Balance
3.1Compensation/Benefits
2.4Job Security/Advancement
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3.2Culture

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2.4Personal Development

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