Serene environment, apathetic management, poor labor practices
Acupuncturist (Current Employee) – Dallas, TX – April 23, 2019
Tough place to work. Modern Acupuncture will advertise the fact that acupuncturists are highly trained, licensed professionals but will not treat you like one. You have to sign a contract agreeing to stick to a script for every patient interaction and draw from very few, overly simple protocols for treatment. You are then under threat of "secret shoppers" who will make sure you're on script and spending less than 5 minutes with each patient.
You're expected to train in their methods at home, without compensation and work 8+ hour shifts without a scheduled break. Any kind of feedback is either ignored by corporate/management or results in punitive measures - Zen Advisors and acupunturists alike are frequently having their hours reduced. There are no metrics for measuring if the treatments have effect- they only measure how often you're selling a new patient a monthly package.
The space itself is a relaxing environment to work in and if you're willing to risk going off script, interaction with patients can be nice. But you're expected to treat 6-8 people an hour, bent over very low chairs, which gets painful quickly, something management has known about since the first few months.
I find it hard to imagine that anyone would feel like they're truly making a difference in people's lives by working here. I find it even harder to imagine that anyone would feel like they're working for a supportive, caring company or doing anything to further acupuncture as a serious medicine practiced by trained professionals.
With that said, the compensation isn't insultingly low, particularly given how slow shifts can often be.
No opportunity for advancement, apathetic management, unstable hours if part time, no benefits if full time