Questions and Answers about ModSquad Shifts

Here's what people have asked and answered about working for and interviewing at ModSquad.

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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

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You can sign up for any hours that are available. Some projects it as much as you can handle, the others you are fighting for scraps with everyone else and are lucky to get 40 hours in an entire month. If something pops up and its greater than 2 weeks before your day/hours come up in the schedule you can usually drop it without it hurting you but within 2 weeks you are fully committed to any hours you sign up for unless you can have someone confirm and pick them up for you so no Sick-time, Paid Time Off or anything like that. You miss a shift and you can be at the bottom of the totem pole


Depends on the project, some work inbound and outbound phones/tickets and some are e-mail's and chats. The tasks themselves usually mean answering back to back phone calls or taking a handfull of chats at a time and not stopping until your scheduled hours are up. As for the time that is also depends on the project. Some its a normal 9 to 5 and others can be 24/7


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