There is absolutely no set guidelines, they abuse the number of hours they have employees work for them for the worst pay. Management is a joke, they are verbally abusive and degrading, it is seriously sickening the way this company treats their remote employees and talks down to them like they are stupid. They show favoritism like you have never seen before, for a design company this company's only focus is on making everything customer service based on some of the worst morals and guidelines are known to man. Even if you are desperate for a job, I can assure you this one is not worth it! This company is a sinking ship.
pay, work life balance, career growth