Your employment at Moen is contingent on a third-party agency. You start off with a 1-year probation in which your performance, attendance, and adherence to the third-party agency's policy (not Moen's) is strictly monitored. Training is paid, with a much higher starting rate than most companies in the area. There is a lot of information, and it's a call center, but you get used to the pace after a while.
good pay, 8 hour work day, they feed you often
high call volume, more focused on time rather than service