MOHELA
50Below average
2.4
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Work happiness
Scores based on about 37 responses to Indeed's survey on work happiness
50
Below average
Work Happiness Score
Below average
Do people feel happy at work most of the time?
67
Achievement
Average
Do people feel they are achieving most of their goals at work?
65
Learning
Average
Do people feel they often learn something at work?

MOHELA Careers and Employment

About us
MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. MOHELA is here to assist you!

Headquartered in St. Louis, Missouri, with
 – more... an operating center in Columbia, Missouri, and office in Washington, DC, our prime focus is student loan servicing. Our expert and tenured staff of around 550 employees:
•Are well-trained to understand Federal Policy and Regulations,

•Are skilled in offering excellent customer service, and

•Offer a personalized interaction to meet the unique needs of each student borrower we service.



As a nationally-recognized leader in student loan servicing and higher education financing, we provide informative and responsive interactions to each call and encounter to ensure each borrower has a positive experience.
 – less
See Why Join Us

What is it like to work at MOHELA?

2.4
Work/Life Balance
3.1
Compensation/Benefits
2.2
Job Security/Advancement
2.1
Management
2.2
Culture
What would you say about your employer?
Help fellow job seekers by sharing your unique experience.

What do employees at MOHELA say about culture and work-life balance?

Slow-paced
Fast-paced
Stressful
Relaxed
Competitive
Collaborative
2.0
Wasn't for me
Written by Senior Manager, Data Analytics and Governance (Former Employee) from Chesterfield, MO on November 3, 2019
I was excited to start there and loved every minute of it for about 2 weeks, until I started getting these vibes that I wasn't a good fit for their culture. At first I thought that I needed to give it some time and just let it go but these vibes continued. I discussed these issues with my mentor and he didn't think that my concerns were unjustified. - more...
See MOHELA reviews about culture

What jobs are available at MOHELA?

Top work locations
2.6
Chesterfield, MO
2.3
Columbia, MO
2.1
St. Louis, MO
Most popular roles
2.7
Customer Specialist
2.5
Loan Counselor
2.4
Loan Servicing Specialist
2.3
Loan Processor
2.2
Call Center Representative

MOHELA jobs:

What did candidates say about the interview at MOHELA?

Interview experience
Based on 22 interviews
Favorable
Interview difficulty
Based on 23 interviews
Medium
Interview process length
Based on 22 interviews
About a week
See MOHELA interviews