Enrollment Operations (Current Employee) – California – October 16, 2018
-During a typical work week, one of my biggest tasks is checking in on staff and assessing work queues on various projects. I like to meet first thing on Mondays to discuss our priorities for the week, then meet again in the middle of the week to check progress, and once at the end of the week to discuss goal setting for the next week. I meet with smaller groups of my staff in the middle of the week to troubleshoot any issues.. I also attend a weekly meeting where I go over all open items (tickets) with IT dept. On Fridays, I make sure all tasks are completed and I've sent all the necessary communications via email and in person. - Work culture is positive, all employees help each other and the morale is great. -Management has good communication -The most enjoyable part of the job to me is helping and educating the staff on new processes.
1.Teaching and thinking about how to teach, so that I can help others reach understanding more easily than they otherwise would
CHART REVIEW SPECIALIST (Current Employee) – Long Beach, CA – October 12, 2018
Working at Molina you realize that with a great team you can accomplish anything. No matter how busy someone is all you have to do is ask for help on anything and your teammate will be ready to assist. That kind of get it done attitude is something that you rarely see in today's corporate environment, but at molina they have managed to hold onto it and the job gets done quicker and efficiently because of it.
Customer Service Representative/Call Center (Former Employee) – Long Beach, CA – October 10, 2018
Extremely relaxed work environment with plenty of opportunities to progress in the company. Wonderful benefit option plans including dental vision health 401k and stocks. Management is always willing to work with your schedule. A hard part about the job is the determination to help someone in need but there are certain procedures that you must follow such as step therapy for medication that a member needs
Overall the company is not bad to work for the entry level compensation is good however, there is not much room to advance and for this to be a health insurance company the benefits offered to the staff are horrible.
Supervisor/Manager (Former Employee) – Bothell, WA – October 5, 2018
Extremely disorganized. After four months still couldn't get all the tools and equipment I needed for the job. Literally had no place for meetings or private conversations. Had to run around with a laptop which didn't work properly trying to get tasks done.
Boss, Provider Maintenance director spent the first two weeks bragging how she had been able to fire previous managers and wanted staff in my area fired ASAP. She threw anyone under the bus trying to make herself look like she was not the problem while serious responsibilities went uncompleted. Very rude, arrogant, disrespectful to everyone.. but usually behind their backs.
Couldn't get answers to questions and managers around didn't know what to do.
This was the worst position / company I have worked for.. Executive Leadership do not model the behaviors that they try to advertise as part of their brand. Avoid Avoid Avoid.
Was close to my house for shorter commute
lack of functioning basic equipment. Chaos among leaders and upper management.
Learning and Development Specialist (Former Employee) – Detroit, MI – September 30, 2018
The corporate office is out of state. There was no growth and advancement opportunities in Detroit. The office was also disjointed in terms of positions, jobs, reporting, etc. There was a lot of tension and it was a stressful environment.
Provider Relations Representative II (Former Employee) – Tampa, FL – September 30, 2018
Solving provider's claims issues I learned that every day can be a different challenge Management I learned something new everyday pertaining to the job Work lace culture friendly and warm Hardest part of job is learning the different personalities Most enjoyable part of the job is when I know I help my provider and is satisfied with my training and services I resided out of state, being persistent land me a interview with the company, There are no sick days, your PTO is included with your vacation tine and sick time.
Care Coordinator 3 (Current Employee) – Albuquerque, NM – September 24, 2018
Enjoy working remotely after adequate training. Good supportive management and a "family" workplace culture. The hardest part is managing high needs member's needs vs. work requirements. Social interactions and corporate sponsored fun activities.
Member Services Representative II (Former Employee) – Albuquerque, NM – September 15, 2018
You never knew what the day would bring; but helping providers & members is very rewarding. If an employee has never made an error before and scores in 100% for quality the need to be given more than one chance
(HEDIS) Specialist (Former Employee) – Naperville, IL – September 12, 2018
A typical day consisted of calling over 200 plus providers, nurses, hospitals, and clinics regarding patient assessments. I've gained more knowledge from the Quality Department about HEDIS. The workplace culture was diverse. The hardest part of my job was not knowing what my job duties were on a consistent day-to-day basis.