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3.3 out of 5 stars.
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Molina Healthcare Employee Reviews

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United States2,245 reviews

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3.4Work-Life Balance

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Great place to work

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Great place to work with great benefits and management. Great medical, dental, vision benefits. Company cares for the employees by providing opportunities to advance their career.
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Supportive workplace with plenty of challenges.

What is the best part of working at the company?Team atmosphere. There were a lot of changes but the sense of being in it together was very helpful. What is the most stressful part about working at the company?So many changes. A systems change (software and hardware changes), completion of a merger with policy changes, and new contract changes all at once made it difficult at times. What is the work environment and culture like at the company?They really created a we’re in this together feeling. I could ping any member of my team with a question or need and receive support. What is a typical day like for you at the company?I was fully remote and planned my own schedule. I decided to have office days and field days to make things easier to manage. Mandatory meetings and trainings were often added to my calendar at any time but usually with enough notice to prevent conflicts. When a conflict did occur it was just a matter of letting my manager know.
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Molina Healthcare insights

Based on 986 survey responses
What people like
  • Clear sense of purpose
  • Ability to learn new things
  • Time and location flexibility

I wouldn’t recommend in some departments

Some departments are great, others border on breaking ODM rules. The CEO is amazing to work for. The pay is as the industry standard. They do have high turnover in certain departments. That would be mainly due to the management in those departments. I would suggest asking questions about turnover if you are looking at a position.
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Great if you are not hired by Infinite

If you are recruited by Infinite Computer Solutions, you will get no PTO, no bonuses, no holiday pay, no sick leave.... nothing. You will get your bare base pay and expected to be happy with that only. Half days for holidays, unpaid. Thanksgiving holidays, unpaid. Sick, unpaid. Vacation? Probably not approved and unpaid. Molina itself is a great company to work for, but you have to be brought in by Molina to see any benefits of it.


Not Micromanaged, Work from home, great equipment


Pay, Pto, Benefits, No Vacation
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9 years with good Company, helped me raise my children, with all of their needs.

What is the best part of working at the company?People who I worked with, in every departmentWhat is the most stressful part about working at the company?Dialer and culture changed dramatically. What is the work environment and culture like at the company?We were a good team, 3 years remotely as well.What is a typical day like for you at the company?Follow up on Potential Clients. Got on the Genisys Dialer at our scheduled start . Every call came in on a 45 sec interval after hangup, if you were on a long call with a lot of info, you put yourself on pause.. You would change status for call backs, lunch or breaks.
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It was productive, educational, fun, and the most supportive company I have been employed by.

What is the best part of working at the company?I had the best Director, Manager, and really great coworkers in my department.What is the most stressful part about working at the company?I did not feel stressed working for Molina Healthcare. My coworkers, Director, and Manager were very supportive and educative with me.What is the work environment and culture like at the company?The work environment demonstrates a team approach to our work. My colleagues were welcoming and offered any assistance I might need to perform my work.What is a typical day like for you at the company?A typical day consists of reviewing cases assigned to you, researching Molina medical policies or accessing Medicare NCDs/LCDs for medical necessity review and reimbursement of services.
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Benefits, flexibility

great benefits. Enjoy flexibility. Do not micromanage. Options to be on multiple teams and positive feed back. Feel like I am making a difference in members lives.
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Still unsure

So far it’s been manageable and ok but working remotely can be difficult and isolating. I enjoy the flexibility and teamwork amongst my colleagues but I might return to the bedside.
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Good people, poor management

Work from home is not properly supported, poor software and servers.Team overall good people, but no real direction and proper feedback, kind of a free for all.
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Good team environment

I’ve worked for Molina for over 4 years and feel that there are a lot of positives to working here. Overall the company is well organized and open to feedback. Lots of management turnover, but overall happy to work here. Pay is decent, benefits are ok.
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Decent place to work

Good benefits, PTO, advancement opportunities. Good starter job for wfh. Training last approx 6 weeks. Only downfall is they are not overly flexible with schedules for wfh positions.
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Great Company

Molina is a great company with amazing benefits. They provide all the training you could ask for. Leadership is willing to hear you out, team work is top notch (most of the time)
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A good stable company

Good stable job. Easy to do, management is fine, benefits are good. PTO, company paid holidays . 1 flex day and 3 volunteer pto days . Team members are great, pretty laid back.
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Caseloads are huge

Caseloads are huge. Managing a large number of patients who do not want to be managed. Ability to work remotely is good. A little bit difficult to set your own schedule though.
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Lot of demands, and leadership is very top down. Upper management should learn to listen. Unrealistic expectations on when things can be done. Reliant on offshore vendors cause issues.
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Overall a great place to work.

What is the best part of working at the company?Remote work. As long as you get your finished, supervisor leaves you alone. Positive management.What is the most stressful part about working at the company?Documentation is redundant and constant changes.What is the work environment and culture like at the company?Positive work environment. Everyone gets along. No back stabbing, etc.What is a typical day like for you at the company?Working remotely is not for everyone but it’s great for a single mom who needs to have flexibility in the day.
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Productive and fun

Team oriented and lots of work. Great company to work for and a wonderful environment to surround yourself. I have worked here for 6 years and will continue to stay with this company.
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Prior Authorization Management Was Horrible

One of my least favorite jobs because of the management in the prior authorization department. Management was not very helpful at all and also unprofessional.
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It was always back to back calls but they provided great benefits and PTO. They always promote within and conduct a lot of trainings to improve your skills.
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Great job for anyone who needs a reliable and flexible workflow. Pay is great and benefits are great. Can pick extra hours if needed. Started the next day.
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Chaotic and poor leadership.

What is the best part of working at the company?Nothing is good about this company. Leadership creates chaos.What is the most stressful part about working at the company?All aspects of the job. The company expects a person to do a 2 person job.What is the work environment and culture like at the company?Culture of chaos driven. There is little respect for mid- management and superiors. What is a typical day like for you at the company?Non-stop work, little time to take breaks or lunch.
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Overall rating

Based on 2,255 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Compensation/Benefits
2.9 out of 5 stars for Job Security/Advancement
2.9 out of 5 stars for Management
3.1 out of 5 stars for Culture

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