Great place to work with great benefits and management. Great medical, dental, vision benefits. Company cares for the employees by providing opportunities to advance their career.

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Not a good company

Member Service Representative (Current Employee) - Virginia - January 24, 2023

Molina is one of the worst companies I have worked for. The pay is unacceptable for the work that’s expected. Management is ok but the company as a whole does not care about the well being of the employees.

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Molina Healthcare insights

Based on 799 survey responses

Areas for improvement

Sense of belonging
Overall satisfaction
Trust in colleagues

Good start

Analyst (Former Employee) - Michigan - January 24, 2023

Good place to start working at. Was only a temp but the environment was good. It was a good learning experience for the time. Good staff however training needed to be longer.

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Bad Place

Anonymous (Former Employee) - Arizona - January 24, 2023

I worked in Quality in AZ and the leadership is controlling with gaslighting being prevalent and favoritism is rampant. Opportunities are not available.

Pros

Diversity

Cons

Too many to list

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Sad place to work at, management is not good at all

Prefer not to say (Current Employee) - Long Beach, CA 90810 - January 19, 2023

This is the worst place I have ever worked at. Working from home is the only good thing but still coworkers manage to het under your skin. Molina does not care how their employees are treated. HR is not help as well.

Pros

work from home

Cons

bad management, careless culture

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High expectations, poor resources

Case Manager (Current Employee) - Boise, ID - January 18, 2023

Leadership with health plan seems clueless and often makes empty promises . Constant increase in work and expectations but struggle to provide appropriate resources to do the job.

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Looks are deceiving.

RN (Former Employee) - Long Beach, CA - January 16, 2023

Looks are deceiving. The company started out to be a nice company to work for but later, things changed and with it, management was too controlling, micromanaging and allowed certain people to get away with certain things.

Pros

close to home.

Cons

management allowed certain people to get away with things, instead of being held accountable.

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2 stars

Care Coordinator (Former Employee) - Virginia - January 14, 2023

What is the best part of working at the company?Working from home. What is the most stressful part about working at the company?Micro management, racial bias. No opportunity for growth. Nepotism.What is the work environment and culture like at the company?Bulky culture, lack of diversity at the leadership level.What is a typical day like for you at the company?Miserable, company sets you up for failure with unrealistic goals and targets.

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5 stars

Case Manager (Current Employee) - Richmond, VA - January 14, 2023

What is the best part of working at the company?Working from home What is the most stressful part about working at the company?Nothing is stressful What is the work environment and culture like at the company?Remote work What is a typical day like for you at the company?Very steady

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Great place to work!

Waiver case Coordinator (Current Employee) - Illinois - January 5, 2023

I’m happy at Molina. They care for their staff and work to make a great work/life balance. Get raises and bonuses. Good training. They allow for autonomy. Work from home

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Jobs at Molina Healthcare

See more jobs

Care Review Processor

Iowa

22 days ago

Care Review Processor - Data Entry Authorizations - Remote

Long Beach, CA

30+ days ago

Rep, Customer Experience - Remote

Louisville, KY

16 days ago

Rep, Customer Experience - Remote in Texas

Houston, TX

14 days ago

Rep, Customer Experience - Remote in MS

Jackson, MS

30+ days ago

3 stars

Associate Member Representative (Former Employee) - Bothell, WA - December 31, 2022

What is the best part of working at the company?Stability for a while until company wanted to move to another state. Using my customer service skills to help patients. What is the most stressful part about working at the company?Working under guidelines or stats that were difficult to achieve when faced with long and extensive calls. What is the work environment and culture like at the company?I liked the atmosphere, was fun at times, felt part of a small group.What is a typical day like for you at the company?Answer calls, service clients and patients, data entry, triaging.

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5 stars

Member Services Rep (Former Employee) - Irving, TX - December 24, 2022

What is the best part of working at the company?Promotion every 6 months with InsensitiveWhat is the most stressful part about working at the company?Working during a storm building without storm Coverage…What is the work environment and culture like at the company?Not good but workable no guidelines for clock in or out…What is a typical day like for you at the company?On the phone for incoming calls 4 hour from 8 AM to 12 pm and from 1pm to 5 pm

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Learned a lot

Analyst (Former Employee) - Long Beach, CA - December 10, 2022

Face-paced work environment just like healthcare industry itself. Continuing growth and innovation helped me to experience corporate dynamic despite its side effect, endless restructure.

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Laid back place to work

Member Service Representative (Former Employee) - Irving, TX - December 6, 2022

It’s a cool place to work but not enough pay for all the work you do. I was going above and beyond for my members and just feel like I was doing to much and getting paid less

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work loads was overwhelming for the amount of employees.

Supervisor of Care Coordination Services (Former Employee) - Albuquerque, NM - December 4, 2022

Salary was ok but way too much for each coordinator. Management was poor, Promotions were not given based on skills but more who you new in management.

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Good coworkers

Member Service Representative (Former Employee) - Wisconsin - December 4, 2022

ProsThe job itself was very easy. Molina has so many benefits for its members and my job was to inform them about those various benefits. There are metrics, but they are super duper easy to meet.ConsCoworkers are not very willing to help you with wuestions you may have. They tell you 'If you have any questions and I mean any questions please ask me'. But if you ask them they get snippy and shortAdvice to ManagementOverall its a great company to work for. I would recommend to streamline what the correct thing to do for different situations so that members and employees wont get different answers from different

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Get the Experience Only

Prior Authorization Representative (Former Employee) - Remote - December 3, 2022

I would only recommend to get experience in Mediare and Medicaid. Leadership was not knowledgeable at all of the work processes and didn't seem too care as long as the numbers were met. The misrouted calls were horrible, between the health plan and corporate the left hand didn't know what the right hand was doing.

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5 stars

Customer Service Representative (Current Employee) - Remote - December 2, 2022

What is the best part of working at the company?Team work What is the most stressful part about working at the company?Nothing so far I haven't been stressed What is the work environment and culture like at the company?AmazingWonderful What is a typical day like for you at the company?Fast paceAlways working

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A Great Starter Job

MSR II Claims Representative (Former Employee) - Long Beach, CA - December 1, 2022

This was a great starter job for me. I worked part-time, had a set, schedule, and met amazing coworkers. I will say that I had a great trainer which is why I feel so successful at the job. He really fought for us to have as much time as possible in training and he was very knowledgeable. At a certain point, with open enrollment and lay-offs, it became quite stressful and so I left. If that hadn't happened I probably would have stayed longer.

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Great first job

Claims Processor (Former Employee) - Long Beach, CA - November 20, 2022

Clean work environment, most staff were professional. Easy to get help when needed. Plenty opportunity for advancement. Overtime and weekends were available as well during high workload.

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Felt supported by management in my role

Community Connector (Former Employee) - Bothell, WA - November 20, 2022

Great company to work for! I hope to return one day and finish out my career working for this great company. Employees are trusted to do their best work and are not micro-managed. Employees are treated well and respected and if there are issues, management listens. Best part of my job was meeting with Molina Members in person and assisting them. Overall, one of the best organizations that I have ever worked for in my 35 years of working.

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