It is not often that one can say they enjoy their job but I do. I thoroughly enjoy my manager, the employees that report to me and the entire Credit team. Additionally I relish the global company that MoneyGram is, for example today I spoke or communicated with colleges in Dubai, Athens, Singapore, Dallas and Moscow. I also enjoy my open communication with executive leaders at MoneyGram, I regularly hear from and contact our Tresurer, Chief Financial Officer and Chief Revenue Officer. MoneyGram employees around 2,500 people around the globe and I believe at one point have communicated with at least half of them and they know who I am. In my career at MoneyGram I have traveled to Canada, Turks and Caicos, Trinidad, European countries of Spain, UK, France, Belgium, Netherlands, Germany, Poland, Italy, Cyprus and Greece.
I enjoy that every day is different, I may receive financial statements to review from around the globe. These statements are in US GAAP and non US GAAP. Have you ever spread annual financial statements from Nepal with their Hindu calendar and a year end of Ashad 31, 2074 (July 15, 2017)? Or statements from India with their numbering system of Lakhs? Always at the end of the day assets equal liabilities plus equity.
Additionally the Credit team has been equally diverse. Over the year my colleges in Minneapolis have come from Russia, France, Canada, Laos (Laotian and Hmong), Mexico, Costa Rica, Venezuela, Kenya, Zambia and of course the US.
It's been fantastic experience that I have learned many thing with my current position. But I feel, I can't see any place to advance within the organisation, and I love to be challenged, so I think it's good time to move on
Senior Business Analyst (Former Employee) – Lakewood, CO – May 29, 2018
When I was there the company was growing leaps and bounds on the wire transfer side of the business. However I had determined I was going to leave after I had returned from a vacation due to a conversation I had with a senior manager that scared me about the arrogance that senior management was developing. Instead I was let go because someone in senior management didn't get terms of a new contract with an agent relationship properly submitted to the IT department and I found the error meaning we owed that agent relationship a large sum of money, over $1MM. The recession destroyed the value of the company and it was subsequently sold to an investment capital group based out to Dallas and all business operations (outside of call center operations) were moved down to Dallas. I have no clue how well the firm is currently doing but at the time I was there it was a very intense environment where 12-15 hour days were expected. Yet I was able to get my work done in 8 hours and after I left they needed 3 people to fill my role.
Poor management; Cookie cutter mentality. No work life balance. Poor systems, cases were repeated in cue two or more times a day. Several people worked the same case multiple times. No real solutions was ever made or given to a case.
A firm with great people in most of the teams, but unable to overcome ongoing reductions in business with largest customer and correct compliance issues leading firm to still be under monitor oversight following 2012 deferred prosecution agreement.
Good 401k match and market competitive salaries
Small firm with limited career advancement opportunities
Company in financial trouble with no strategtic leadership.
Director of IT Engineering and Operations (Former Employee) – Saint Louis Park, MN – April 17, 2018
Financials do not look good. Lack of long term strategy for competing on the money transfer business. After the ANT Financial deal was not approved there seemed to be no plan B to move forward. Large tech debt.
Stressful, Lack of teamwork, career advance limited to primary men
Compliance Analyst III (Former Employee) – Frisco, TX – March 26, 2018
Workplace culture did not create a positive team environment. The work was stressful, but management was the hardest thing to navigate. They would create division among employees which created an environment where no one could trust each other.
Work space was spacious
No work life balance, advance was based on work product
All the problems at MGI are due to the executive management. People don't quit, nearly as much as people are let go...constant management changes also include moving older employees out and moving new ones in.
Sr. Support Analyst Level I - IV (Former Employee) – Brooklyn Center, MN – March 12, 2018
I worked at MoneyGram Payment Systems for many years and found it to be a rewarding job. They are tough on their employees at times but it's a financial company that is regulated by the government so some policies must be strict. MoneyGram staff does want you to succeed and will do its part to assist you with your career goals.
Advancement opportunities and great people!
MoneyGram's compensation is average or below average.