First and foremost the building there working out of HAS TO BE CLEANED UP you have to have a level of respect for yourself and the place you work before you want to wake up in the morning and go to work. THIS IS A MUST! I'm now running one of there stores and the first thing I noticed is the condition of the building and it surroundings. I'm unable to attract any new talent, GOOD TALENT until i' m able to give them a safe, clean place to opperiate in. it is my opinion that this is one of the main reasons were not able to attract new and repeat business. I ran an automotive store for 30 years and it was immaculate every day including the bathrooms, very important. If given the rescores I'll bring my store back to life put it in a position to become a number 1 store again. TBD.
Be honest with employees about the shop controlling work and parsing it out in such a say as no one makes above minimum wage. Give employees their meal break timely and daily per dept of labor laws. Give employees consistent schedule to plan their life.
I think it is out of managers hands, the place is awful!
Go bankrupt. Help the the world.
Start by treating them like people.
From time to time mechanics leave. Sometimes within a week or 2 apart from each other. I DO NOT believe it should be the store mngr OR district mngrs duty to recruit (on a daily basis). It makes working in the field VERY difficult. I have found myself working with 1 other person in a 800k + per year facility and i wanted to curl up in a ball and shoot myself. Our competitors, mavis, firestone, meineke etc have people that work for them and recruit. That's all they do. Monro should highly consider this.
Answered - Store Manager (Current Employee) - Chester, NY
Start at the begining and revamp the entire system. Use people at ground level that actually know whats going on.
Answered - Assistant Store Manager (Former Employee) - Mt. Pocono, PA
Handle payroll themselves or hire a better payroll company
Answered - Automotive Repair Technician (Former Employee) - Southington, CT
Fix this company and the wages.
Answered - Mechanic (Former Employee) - Reading, PA
Change management. get qualified attendants, keep a 40-hr week for all employers.