Monument Real Estate Services Employee Reviews

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4.0
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Good
Internship (Former Employee) –  Miami, FLSeptember 5, 2018
It is a good company with nice people and nice environment. People are very friendly. The location is great., very close to the 836 exit. In general I like this company.
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5.0
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Loved my job!
Assistant Community Manager (Former Employee) –  Greenville, SCAugust 6, 2018
Monument Real Estate was great to work for. They cared about their employees and made you feel special. My Property Manager was the best you could work for and I learned so much from her and Monument.
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1.0
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Don’t work here. The pay is terrible for the amount of work you do.
Community Manager (Former Employee) –  Fort Worth, TXJune 29, 2018
Wouldn’t work for this company. Regional divulges to much information about personal life. No one seems to be on the same page. Management Office has no clue what they are doing. Specifically the HR department.
Pros
None
Cons
Pay, benefits, management
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4.0
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Normal Work Enviornment
Property Controller (Current Employee) –  Miami, FLApril 26, 2018
Very calm Office setting and stable work load.
Average work deadlines and balanced schedule.
Company can use an upgrade in software and network.
Overall great place to work.
Pros
Work Environment and Benefits
Cons
Software
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5.0
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Fun workplace with excellent benegits and teamwork is awesome!
Assistant Manager (Former Employee) –  North Carolina (NC)March 25, 2018
Monument is a great company to work for and you always have the option to advance within company. Managers are always helpful and training is awesome. Benefits were the best than other companies I have worked for before.
Pros
Training, benefits, competitive pay
Cons
Need to manage more properties in Charlotte.
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3.0
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No Management Support
Leasing Manager (Former Employee) –  marylandMarch 12, 2018
I work with Monument for a year, they sold the property did not let staff know until the take over was happening in just a week. Did not have other properties for staff to go. We had to re apply for our positions with the new company and if they did not want to rehire you where just out of a job. Horrible way to teat your staff!
Pros
Benefits
Cons
No Support
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1.0
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Community Manager
Community Manager (Former Employee) –  Greenville, SCFebruary 21, 2018
Company is constantly changing management. Letting people go just to rehire to have them leave or quit. Training you better be able to do it in two days.
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4.0
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Enjoyed the experience had there.
Leasing Agent (Former Employee) –  Athens, GAFebruary 6, 2018
Great company to work for. Working as a team and communication is key to any successful business. Would work there again in a heart beat. Every day was an adventure. This is not one of those jobs where you do the same thing day after day. So have a open mind and plan to be busy.
Pros
Meet amazing people
Cons
No cons just do your job
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1.0
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They have no clue
Manager (Former Employee) –  FloridaDecember 6, 2017
Started with this company when it was still a small company and it was awesome. All of a sudden they got a new CEO and the changes made it awful for the onsite employees. They transition every other month. New titles new people more task and none of it helps. They want to over charge the residents for everything then, the residents get mad at the onsite staff. They don't care about the people enough to even send them a gift card or thank you during the Holidays. Stay away I wish I did.
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4.0
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Productive and fhn workplace
Assitant Property manager (Former Employee) –  Orlando, FLDecember 5, 2017
Internal promotion, efficient managers, strong team effort. I was given opportunity to attend classes regularly to stay up to date, and market frequently staying ahead of competition.
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5.0
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Great company.
Manager (Current Employee) –  SoutheastNovember 23, 2017
I have been an employee of Monument now for several months and I could not ask for better! I have been thoroughly impressed by most. I will say that corporate accounting needs to be revamped and policies and procedures need to be clearly set and followed by all.
Pros
Pay, team staff
Cons
Accounting
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2.0
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Sad and disappointed. I was very confident that things were going well.
Regional Property Manager (Former Employee) –  Miami, FLNovember 23, 2017
When you have to cut employees I'm sure its not easy. Last hired first layed off Im sure is the easiest strategy. Trends were all positive, clients were all satisfied from the most recent team leader transition....Never forget that everyone is dispensable and that everyone needs to know your abilities and your work ethic and not just your immediate supervisor. I loved all the site team members and how hard they worked to accomplish the goals that were given to them under very trying circumstances.
Pros
Good Pay, Good site teams, Great potential for the company someday
Cons
To many conference calls and an uncomfortable "click"ish atmosphere at most levels of the company.
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2.0
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Greedy and Demanding
Assistant Manager (Former Employee) –  OhioOctober 19, 2017
It would be nice to just be able to do your job, but instead you are constantly trying to keep up with the demands and the reports, which takes away from customer service. They pay you well,but it's not worth the non-stop stress and constant deadlines. The corporate office obviously doesn't have constant interruption with clients coming in to interrupt them, but expect you to do as much work as they do WHILE constantly dealing with clients/tenants, etc.
Pros
Decent Pay
Cons
Too demanding and don't factor in that every community has different needs.
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1.0
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Not worth it
Coordinator (Former Employee) –  South CarolinaOctober 16, 2017
Even after hearing so much backlash against this management, I chose to give Monument a chance. Unfortunately all the backlash came to be true. Poor management; they continue to change things just to find their own footing but NOTHING seems to work for them. It could start with the lack of support from the higher up management to their employees. Expect, expect, expect- nothing in return, not even a "pat on the back." Granted, they have good commissions and pay. Just not worth being unhappy and stressed over a management that doesn't value the relationship with their employees.
Pros
Bonuses
Cons
Management
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3.0
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High Stress Work Enviorment
Assistant Property Manager (Current Employee) –  Greenville, SCAugust 15, 2017
If upper management doesn't like you, regardless of performance - you are out. Monument values are only lip-service that looks good on websites and sounds good at conferences. HR doesn't care either. Copied from another review because it hits it right on the nail. No matter what state you work in it applies.
Pros
Good Pay
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2.0
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Unfairly Terminated
Community Manager (Former Employee) –  Durham, NCJuly 10, 2017
If upper management doesn't like you, regardless of performance - you are out. Monument values are only lip-service that looks good on websites and sounds good at conferences. HR doesn't care either.
Pros
Commission structure
Cons
Cut-throat, unfair, no support or training
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4.0
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Great Company
Assistant Community Manager (Current Employee) –  Durham, NCJuly 9, 2017
Best thing about working for this company is that they choose to advance the staff that they currently have before looking for people that are outside of the company.
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5.0
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Up and Coming
Regional Manager (Current Employee) –  Atlanta, GAJune 9, 2017
Fast growing company with a lot of opportunities. Bonuses are tied to performance as they would be with any company and the company rewards excellence. Monument also participates in the Monument cares program which serves community service projects in each market that they manage in. Awesome annual leadership conferences and outstanding leadership from C-level management.
Pros
Fast growing and a lot opportunity
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1.0
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Worst Company Ever
Assistant Property Manager (Former Employee) –  TexasJune 5, 2017
Do not work here. You can work your but off for them and its still not get enough. The only thing this company has going for them is the pay and have so many rules to qualify for that. Not a good company to have a career with. My regional is a jerk as well as the property manger. They will be quick to throw you under the bus to save their own.
Pros
Bonus if you qualify
Cons
Everything
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1.0
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Stressful and poor mangers with no employee relation skills
Service Technician (Former Employee) –  South CarolinaJune 2, 2017
Horrible company. They are not honest or forth right. They tell you one thing and then it's the opposite. They need to work on employment relationships. Yes the tenants are important but the staff is equally important.
Pros
No management that cares
Cons
Everything
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Overall rating

2.9
Based on 34 reviews
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