Every minute and call is monitored, and bathroom breaks
I found the call center an interested experience. You are monitored and recorded on your calls and during your scheduled breaks, however is not mandatory to take your breaks but believe me you would want to. The job is mentally exaughsting and can be overwhelming. Staff and team leads are very helpful and assisting you with any questions and issues. - more...
This is a good entry field to enter in the proffesional world. Just make sure you have patience and empathy and understanding. - less
ProsFree lunch, helpful staff
ConsLow pay, Call Cntr open 6 days of week, Micro Managed. Employee only health Ins, was too much.