Responsible for documentation, maintaining employee records and department supplies in addition to phone triage and other clerical duties. Diplomatically resolved customer’s complaints on as-needed basic. Handled all word processing and typing. Entered data for reports, payroll, production items, shipping, and inventory. Maintained computerized inventory of all parts, supplies, and products. Helped plan and organize company functions. Answered the telephone and represented the company in a professional and businesslike manner.