Paid me for working about 14 hours per day, 6.5 days a week, often alone. One of their smaller sites, with few if any visits from their customers. Kept in contact with two more of their sites for the same project by email. Visited their Phoenix, Arizona site to help with any questions about putting the first version of this design into physical design of the chip.
Channel Support Representative (Current Employee) – Chicago, IL – July 16, 2018
Motorola Solutions is a really laid back company with great people to work with and activities. The few issues I have are advancement, pay, and flexibility between coworkers and management. They don't really look at what you bring to the company and how well you do your job but how much you make buddies with management. I don't really think that is a proper way to move up in a company. The pay could be better. The other issue is that management needs to lead by example and when a manager does something and a employees see that they think that they can do it too. But when the employee is put in that same situation the management seems to not be so flexible. Overall its still a good company to work for and I love the product they sell.
Call Center Operations Case Manager (Current Employee) – Schaumburg, IL – July 12, 2018
Support business to business customers with resolving a wide variety of complex customer issues, respond to email requests from customers, both internal and external, to update, review, and manage cases. Support inbound customer service calls which involve resolving a wide variety of complex customer issues, manage the dispatch requests for field service technicians to customer sites and infrastructure repair replacement.
one of the better but not great. the company downsized a lot and many people lost their job a few years back. never was the same. not too sure about the job culture now but i know that it isn't as good as it use to be years back.
Office Coordinator (Former Employee) – Traverse City, MI – July 9, 2018
Nothing to say, they are no longer an employer in my area. I can't recommend them because they aren't available. They were great when they were in the area, I would still be working there if they were in the area.
My day mostly consisted of meetings, drafting, reviewing and negotiating contracts, reviewing RFPs, RFQs, and government restrictions and orders. I learned to deal with state and local government officials. I had previous experience dealing with the federal government, but dealing with state and local government officials was something new. I enjoyed it.
The work culture was mixed. You could dress casually, unless, of course, you met with customers, and most people would help out. However, there was always the feeling that you could be replaced.
The hardest part of the job was the constant change in management and company reorganization. With the organization change came new rules and new ways of doing business. Thankfully, I adapt easily, but many people were intimated by it.
I enjoyed the ability to work on my own and make my own decisions. I was totally involved with my projects, and decisions were never made without consulting me. Management was usually fair and stood behind you and your decisions. I rarely had to contact my manager for anything unless it was to ask for time off or if I needed more resources. Talks about the future were often, and feedback was encouraged.
However, some of the techniques they used for letting people go were not the best.
Ability to work on my own and trusting my judgments.
Technician (Former Employee) – Mesa, AZ – June 19, 2018
I enjoyed working for this company for many years. I would've still be working there, but had to leave due to family issues. I started off as a line worker, to being a supervisor. I exceeded in all the work that was giving to me. I worked as a technician which I like very much. I put in so many hours, because I like my job so much.
Lunch was good, even though you had to pay for it.
Lab Assistant (Former Employee) – Schaumburg, IL – June 14, 2018
My time at Solution was as a contractor. I tried to get reinstated at Motorola but there were lay offs. The Motorola culture is that you need to know the right people to be placed in a position when there are layoffs in other departments. I never had that.