There are unprofessional leads running the front desk of the hotel. The one named Ivy has poor social skills and shows poor leadership. The young girl Jabriel is very immature, loud, rude also lacks professionalism. Mount Airy has poor choices for front desk supervisors and managers. They need better people to steer that ship and better salary for the employees.
Have the head of the casino or someone go under cover to see what really goes on and how the employees and management treat people
Answered - Security Officer (Former Employee) - Pennsylvania