Valet Dispatcher/Runner (Current Employee) – Mount Pocono, PA – March 27, 2017
Working in Valet, we are the first impression of the Casino. We would greet everyone with smiles and treat them as though it was their first time visiting. We would provide assistance with bringing in their belongings,assembling their wheelchairs/walkers, or any others upon request. After our guests where done with gathering their belongings, we would then safely drive their vehicle into the Casinos garage and attach the documents of location, guest name, car information and keys. I also did Dispatch, so I would receive the attachments from the other valet members and administer the information into the systems records. One enjoyable part of working at the casino is meeting different people from all over.
COUNT ROOM CLERK (Current Employee) – Mount Pocono, PA – March 23, 2019
Honestly the job itself was not bad, it was mainly the pay and the managers that made me leave. My co-workers were all great people and understood how to do their jobs. However, the communication between departments was almost non-existent. Every week there would be a new problem caused by the miscommunication or lack thereof between two or more departments.