Guest Service Representative (Former Employee) – Mount Pocono, PA – March 5, 2019
Very fast paced and consistently change to accommodate the workflow and guest. Nice job for starting career in hospitality industry. The hardest part was the weather during the winter season due to heavy snow storms.
connecting with the hotel guest and accomodating their needs
COUNT ROOM CLERK (Current Employee) – Mount Pocono, PA – March 23, 2019
Honestly the job itself was not bad, it was mainly the pay and the managers that made me leave. My co-workers were all great people and understood how to do their jobs. However, the communication between departments was almost non-existent. Every week there would be a new problem caused by the miscommunication or lack thereof between two or more departments.