Mount Carmel Care Center
4.4 out of 5 stars.
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Working at Mount Carmel Care Center: 7 Reviews

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United States7 reviews

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3.4Job Security & Advancement

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Great place to work!

Indeed Featured review

The most useful review selected by Indeed
I have worked at Mount Carmel Care Center for 8 years this month. I couldn't imagine working anywhere else. I come to work everyday for the residents! The Carmelite Mission is very important and the staff live it everday!
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Official response from Mount Carmel Care Center

July 26, 2021
We appreciate your feedback and are so glad that you have enjoyed the work experience at Mount Carmel Care Center. Thank you for serving on our team with us!

A nursing home that cares

The staff are professional and truly care about the residents and patients. Staff are friendly and helpful. Administration is supportive. The rehab team is amazing!
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Official response from Mount Carmel Care Center

September 9, 2020
Thank you for sharing your experience at Mount Carmel Care Center! We are so glad that you feel this way about your coworkers and the administrative team. Thank you for serving on our team!

Mount Carmel Care Center insights

Based on 4 survey responses
What people like
  • General feeling of work happiness
  • Support from manager
  • Overall satisfaction

Faith-Based "Best of the Berkshires" 5 - Star Skilled Nursing Facility

I have been the Administrator at Mount Carmel Care Center in Lenox, MA for more than 5 years now, and the best people in this field choose to work here. We are on a Mission to serve this community with dedicated focus on service to our residents and families. High resident and family satisfaction - CoreQ 92nd percentileLow staff turnover and No Agency use.American Health Care Association "Quality Initiative" Top PerformerLocal Community and Engaged Board of DirectorsWe are here for our residents: "The Difference is Love"Extensive support and guidance from the Carmelite Sisters for the Aged and Infirm.


Culture, Teamwork, Dedication to Excellent Care of Residents and Families


Small facility, does not use "casual" employees.
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Small facility

It is a small facility, the staff/patient ratio is better than other facilities, other departments work well together, management let's you know they appreciate you
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Official response from Mount Carmel Care Center

July 10, 2020
We appreciate you taking the time to leave a response! We are so glad that you enjoy your time at Mount Carmel Care Center. At our community, all employees are appreciated and valued!

Great care and staffing

Staffed great, so patients are always able to get great care. No room for advancement though. Administration could be callous especially when giving notice, does not take well to using sick time and not much available overtime


staffed well


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Being Familiar, professional, and supportive dot-dot-dot

Everything was basically routine everyday. getting to know your residents and their everyday needs was key... Making sure so you gave your very best to them and respected them in they're home ... Mount Carmel is very religious dot-dot-dot which was in my case a plus ...


High-wage, supportive employees, great residents


Poor management at times, being scolded instead of corrected, residents not always receiving proper care
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Very flexible

Dietary Manager was very flexible as far as what time of day I could work. you pour drinks for the ailing residents that need thickened drinks and ginger ale, put dishes away, made coffee, Prepared for the morning shift if you worked nights and did dishes. The people that work in the kitchen are very easy to get along with. Team players.


Lunch or breaks


You only have 10-15 minute break
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Overall rating

Based on 7 reviews

Ratings by category

4.3 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Compensation/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
4.3 out of 5 stars for Culture

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