Medical Records Clerk (Current Employee) – Phoenix, AZ – May 12, 2018
The company is a great concept, providing healthcare for less advantaged citizens. As a consequence of having less money coming in to our organization, however, the company cannot in my interpretation invest as well in its programs and in management. The organization does well in some days. Yoga for example is provided weekly. Also benefits are provided. Monthly meetings keep staff up to date on updates. I observe new hires in management, however, quitting their position often. Employees get along well with each other. A next door Hilton Hotel provides convenient location for lunch breaks.
CSR - Customer Service Representative (Current Employee) – Arizona – January 29, 2018
This job is overly stressful, When I first started working at Mountain park I thought It was mainly about helping the most needed, But now I see that its not, having to tell patients there are no available appointments, and no available appointment mostly for n oinsurance or private insurance patients
Cashier (Former Employee) – Phoenix, AZ – January 19, 2018
HUGE turnover at the corporate level which is kept on the down low. People "suddenly" drop out anytime during the day or week unexpectedly regardless of how long they have been there. Upper managers are some of the most miserable, unhappy and unfriendly people I have ever encountered. They are quite elitist for a government funded non profit agency. If you are not liked at the executive or managerial level you are treated with indifference and you basically don't matter and they don't do much to hide it. Or you just get fired without cause! HR is a joke and strongly lacking for an organization this size AND years in business! They just can't seem to get it together and function like an organization this size should. There is no presence of strong leadership. Decisions seem to be made on moods and whims by those that matter and have the power. Everyone is basically allowed to be their own boss. You don't have a go to person if you have an issue and if you sound like you are complaining you are perceived as negative and most likely just get fired. Firings without cause are rampant and common, so is voluntary quitting. The HR mindset is not pro-active. You are not dealing with problem solvers. No advice or solutions are given. There are no action plans or interest in resolving issues. This place has a revolving door on it which is hard to not notice. Nobody wants to communicate PERIOD at any level. Management expects you to just automatically know what is expected and if you fall short you will be called out! The HR handbook is more like a pamphlet with loosely defined terms andmore... no substance. Morale is extremely low from the trickle down effect of bad HR, Senior Managers and Executives and all the head chopping and rolling that goes on there. The office culture is passive aggressive because everyone keeps their feelings bottled up. Stress and nervousness permeates the air.less
Some of the best co-workers I have worked with since living in Phoenix!
CRS/ Referral Coordinator (Former Employee) – Phoenix, AZ – November 2, 2017
Its a great place to start your career in healthcare. I don't recall any tuition reimbursement which is a big plus for many seeking employment. I don't feel there was much control on how patients treated the employees.
Medical Assistant (Current Employee) – Phoenix, AZ – October 22, 2017
MPHC is great for new MA graduates. Go to work use your new skills. Stay on everyone’s good side. It’s a good place to practice your new found skills. Keep the doors of communication open and make sure that whatever you’re struggling you bring it up to someone’s attention. Overall it’s great for beginners and there’s plenty of room for growth but only for certain people. Be loud and obnoxious if you want a better position.
Medical Assistant (Former Employee) – Phoenix, AZ – July 17, 2017
Typical Day at work is room patients bring them back take there Vitals, like Weight, Height, Temperature, Blood Pressure, Pulse, Oxygen Levels. Get the patient Ready for the Doctors and Assistant the Doctors in what ever they need. Hardest part of the job I would say is dealing with Non compliant patient. Or angry patient that has been having a Bad day. Have to approach them differently. The most enjoyable part is working with People. And Helping them out at the end of the day.
Receptionist/CSR (Former Employee) – Phoenix, AZ – July 7, 2017
at the time that I was there, company was converting to EHR from paper charts which were awesome to see that happen with such a big company, management as far as supervisor was great kind and treated all equally, at this job is where I learned I love the medical field and saw that there is so much you can learn and do in this field, love helping patient feel safe and secure with company and practice. I enjoyed that t was diverse in so many levels and that it was extremely busy about 110 patients a day.
Medical Assistant (Former Employee) – Phoenix, AZ – July 7, 2017
I loved working in this clinic. fast paced clinic. amazing people and amazing work environment. all of the providers in this clinic are amazing at their job and made sure that all of their patients where very well taken care of.
Customer Service Representative (Former Employee) – Phoenix, AZ 85033 – May 21, 2017
You can learn a lot from working at MPHC because it is a clinic that is constantly changing and growing. There is room to advance, but personally I would not want to do that within this company. The work environment is toxic and management adds to that. I loved what I did and the patients that we helped, but there is too much gossip. It is better to do your work and stay out of petty drama. I did this, but its like high school. It is sad that this is allowed.
Medical Assistant (Former Employee) – Tempe, AZ – May 3, 2017
There is nothing totally bad about Mountain Park Health Center the staff was amazing and they were the reasons why I looked forward coming into work. MPHC is where the word Family is used a lot, I feel safe here and best part was they help you grow.
Small office, disorganized, Hipaa violation, the lockers are too small
Breastfeeding Educator (Current Employee) – Tempe, AZ – February 21, 2017
I love working for MPHC, great benefits, great people. No complaints, they allow you to bring your baby to work if you are exclusively breastfeeding. They support familys and provide a great home and work life balance.