Mountain States Health Alliance Employee Reviews for Patient Accounts Representative

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3.0
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Quota
Patient Accounts Representative (Former Employee) –  Johnson City, TNJanuary 27, 2018
If you don't mind trying to reach a quota each day and doing the same thing over and over and over again it was an okay place to work. People were ok.
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4.0
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Enjoyed my job
Certified Patient Account Rep (Former Employee) –  Johnson City, TNSeptember 6, 2017
Loved the work I did and my job duties. I was the go to person for questions and special claims/projects so I was stressed allot. MSHA was a great place to work.
Pros
Gained allot of knowledge and experience
Cons
Office drama
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4.0
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Patient Focused
Financial Counselor (Former Employee) –  Kingsport, TNMarch 17, 2016
MSHA taught me from an entry level about the value of Patient-Centered Care. I have not worked for the organization since 2011, but still remember their mission statement.
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4.0
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There is alot of opportunity to move up within MSHA
Patient Account Representative (Current Employee) –  Johnson City, TNSeptember 19, 2014
Mountain States Health Alliance is a great place to work. They offer several good benefits.
Pros
flexible schedules, good benefits, and good morale
Cons
no cons
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4.0
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Nice employees to work with
Patient Account Representative (Former Employee) –  Johnson City, TNDecember 13, 2013
enjoyable people to work with
Hardest part of the job was the constant change in Insurance companies policies and guidelines.
Pros
great benifits
Cons
stressful job
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2.0
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Work overview
Patient Account Representative (Former Employee) –  Johnson City, TNAugust 27, 2012
Was not happy at all with management, overall the company doesnt care about its employees or how hard they work for them.
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Overall rating

3.6
Based on 190 reviews
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Ratings by category

3.5Work/Life Balance
3.1Compensation/Benefits
3.0Job Security/Advancement
3.1Management
3.3Culture

Ratings from women

2.9InHerSight Score

2.8Personal Development

3.2Career Opportunities

2.6Family Support

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