Mountain West Bank Employee Reviews
United States40 reviews
Showing all 40 reviews
Indeed Featured review
The most useful review selected by Indeed
I loved changing from the retail environment to the office environment. I am disappointed in the lack of training and obvious favoritism at Mountain West. I had such high hopes for this to be an amazing place, but I was not really treated like I knew anything because of my retail background and lack of training in the banking world.
Working at Mountain West Bank is very fulfilling. The let us contribute to the community and have special days to celebrate working for them. They have great benefits and 401K contribution matches. The also give us very lifetime valuable training and pay us for the time to do so.
401K great benefits
Loved my time working with Mountain West Bank. My team that I worked with day in and day out was amazing from every location. They promote loving where you work and having fun. My manager would often sit with me monthly to discuss where I wanted to advance within the organization, and how they can help get me there. Mountain West Bank cares for its employees and wants them to succeed. I can say I still definitely miss working with my old crew.
Management was not the best. The bank was very political. HR was not the best and used poor judgement on some things. I am glad for the experience I received. Advancement was based on time. So you could not perform well and advance at a quicker rate. You simply had to put in your 'time' to advance. Which in turn does little to motivate one to get to a better spot.
Mountain West has ALOT going for them. Overall the best bank to work for but you get paid less than what Walmart offers. The compensation is a joke, the management promises you so much but does not deliver on any of it. You are not taken seriously unless you are a managers favorite.
1 hr lunches, team
pay, management over promises and under delivers.
See more jobs
Jobs at Mountain West Bank
There is an old saying that says you can get 2 out 3 -- something done right, done fast, or done cheap. MWB expects all three. The starting pay for a teller is $11 - which is what the local fast food joints pay. After 6 months you can advance to a whopping $12.25 but believe me, you earn every cent. You are expected to do an insane number of transactions using archaic software that often requires several screen changes to complete a simple transaction. And of course, you better be accurate because you are dealing with other people's money. I often saw mistakes being made -- teller cash drawers over or under and several times deposits put into the wrong account. Most if not all of these mistakes were directly related to how fast you were expected to complete a transaction and move onto the next customer. The lobby and drive up would be full so the pressure was on. Even with high numbers of customers coming into understaffed branch, you better hand out Tell-A-Friend referral slips to everyone. That way when the customer's friends open accounts, our customers can wait even longer in line the next time they come in. The sheer amount of tasks you were expected to do in addition to processing transactions, made the job stressful. Daily reports, travel notifications, wires, closing accounts, fraud reports, referring other products, rotating work, help customers with their online banking, etc. made sure that there was no such thing as down time. None of these jobs was particularly hard, it was just the amount of work you were expected to squeeze into a day. And - more...
Low pay, big responsibilities, high expectations, lots of stress
I really enjoyed my time here for the almost five years I worked here. The culture was great, teams were fabulous and the work environment was low stress. The managers did a great job implementing fun into work and not making it so serious. We were all successful because of that. I would go back in a heartbeat.
If you are a Lemming and do everything you are told, even if you think it is wrong, feel free to join this club. No support from HR and if you want to share any idsued conffidentially sith HR, you are told you arent allowed to.
Coworkers were great
Management and politics
My day started by walking up to the department, entering, saying high to my coworkers, and getting settled at my desk. To be completely honest, my job could get very boring. My job was to take all files and make sure that the required documents were on the file. If not I had to look through the paper file and scan the document into the computer.
Nice coworkers, No impossible tasks.
No healthcare for interns (we were only temps)
While there are a lot of good people working at Mountain West Bank, very few are in upper management. They don't really have a very good track record with employees, regardless of their motto ''Love where you bank, love where you work''. HR wears the pants and are very controlling. Employee suggestions and feedback are encouraged and are suppose to be anonymous, however don't believe it, responses are often detrimental to the employee who provided them. Management and HR are more interested in selling and creating the appearance that it's a good company to work for, rather than having their employees best interest in mind. Be leery of the smoke and mirrors. In the 4-5 years that I was there I saw many tenured employees get pushed out or fired with no appreciation of their long term commitment to the company. If you have an opportunity for employment elsewhere, you should highly consider taking it.