The owner of this company is a bad decision maker and doesn't actually care about his employees. He wants top notch work for bottom dollar pay. I feel that the overall outline of how Mr. Appliance is supposed to be run can be successful, however, the branch in Vegas/Henderson/Reno is being run into the ground. I started in April of 2017, and am still currently there. In that time, we have had 2 technicians quit, the operations manager is leaving, another tech is leaving, my fellow dispatcher/customer service rep is also leaving. I DO NOT recommend this company.