Mr. Cooper
Happiness rating is 53 out of 100
3.2 out of 5 stars.
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Mr. Cooper Careers and Employment

Work happiness

Scores based on about 564 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they often learn something at work?
Do people feel they are achieving most of their goals at work?

About the company

  • CEO
    Jay Bray
    approve of Jay Bray's performance
  • Company size
    5,001 to 10,000
  • Revenue
    $1B to $5B (USD)
  • Industry
    Financial Services
  • Link
    Mr. Cooper website
Learn more


You’re seeing all 47 jobs at Mr. Cooper because we can’t find any available jobs at Mr. Cooper close to Ashburn, VA at the moment.

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Software Development

11 jobs


Salary estimated from 1.6K employees, users, and past and present job advertisements on Indeed.


Employees at Mr. Cooper have reported receiving these benefits. They will vary by role and location.

Paid time off
Retirement plan
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Tuition reimbursement
401k matching
Parental leave
Flexible spending account
Flexible schedule
Health savings account
Employee discount
Professional development assistance
Volunteer time off
Food provided
Bonus pay
Gym membership

Rating overview

Rating is calculated based on 1.5K reviews and is evolving.



Processing Team Lead in Dallas, TX
on May 18, 2022
Not a bad company, use to love my job, burn out is real. Over worked with no increase to compensation when the work load increases. Not the job it was when I started and going down hill
Project Manager, Systems Analyst in Santa Ana, CA
on May 20, 2022
Management is not very good for IT. There are too many demands placed on IT, and IT is always blamed for bad decisions made by business management. There are always emergencies, leading to working weeknights and weekends.
Disbursement Specialist in work at home
on May 17, 2022
I love this job. It's work at home so that makes it nice. People are great who work there and very helpful. They pay decent and they generally care about you. The work is easy and it is not stressful at all. I didnt have any experience doing this and they took a chance on me.
Customer Service Representative in Lewisville, TX
on May 17, 2022
This place is def a good place to work with great benefits. But the management is not all the way out together. It can be very difficult to contact someone for assistants sometimes. This place def needs more staff as well and better training ethics. The hiring process was a mess, my training date was changed twice, the recruiters are difficult to work with but once you’re hired on it’s a cake walk.
Government and Conventional Mortgage Underwriter in Irving, TX
on May 14, 2022
Underwriters:High expectation to get an Enormous amount of loans out in eight hours for Underwriters.You will work through lunch and evening. You will also work off the clock to avoid getting fired. You will also process and Underwrite.Unless you’re Desperate for a job. Run!

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Questions and answers

People have asked 90 questions about working at Mr. Cooper. See the answers, explore popular topics and discover unique insights from Mr. Cooper employees.

See questions about:

  • Hiring Process
  • Interviews
  • Benefits
  • Salaries
  • Work from Home
  • Working Hours
  • Drug Test
  • Working Culture
  • Working Environment
  • Promotion
  • Background Check
  • Dress Code
  • Job Opportunities
  • Attire
  • CEO

Interview insights

Insights from 228 Indeed users who have interviewed with Mr. Cooper within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

What do you like/dislike about customer service? What are you most proud of? How have you motivated a teammate? Give an example of a time you failed and what lesson did you learn from it? If you don’t sit on the floor and have a separate interview you didn’t get the job.

Shared on July 18, 2019

Tell me about your biggest challenge on your previous job.

Shared on July 12, 2019

Call center experience

Shared on May 30, 2018

Mr. Cooper locations

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