Questions and Answers about Mr. Cooper

Here's what people have asked and answered about working for and interviewing at Mr. Cooper.

View all 35 questions about Mr. Cooper

What is the interview process like?


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10 answers

It was pretty intense. It was three people, they interviewed you asking questions about what you are comfortable with and how quickly can you read documents, gave you a faux complaint to solve. They left the room to let you finish for about 5-7 mins and came back to grill you again. It was like good cop bad cop because 2 interviewers were stone faced and the other was smiling.


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The background check was long.

Answered - Loan Counselor Representative (Current Employee) - Phoenix, AZ

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It was ten minutes and you're on your way.

Answered - Dedicated Loan Specialist (Former Employee) - Lewisville, TX

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Interview with Recruiting and Processing Manager

Answered - Closing Coordinator (Current Employee) - Irvine, CA

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Quick and efficient

Answered - Customer Service Representative (Former Employee) - Irving, TX

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There are two interviews: A phone interview to test your phone voice and an in person interview

Answered - Customer Service Representative, Escrow Specialist (Current Employee) - Irving, TX

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Just fit questions and a couple canned questions

Answered - Business Analyst (Current Employee) - Coppell, TX

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Horrible have to not make any small mistakes on a file without being written up, i was with the company five years and they treated me as if I was a rookie new hire,

Answered - UNDERWRITER II (Former Employee) - Irvine, CA

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It was 2 people. Met with one then the 2nd,

Answered - Short Sale Specialist (Current Employee) - Chandler, AZ

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They like to focus on how secure you are of yourself regardign answerign the phone and priovididng customers with the answers. Also how friendly and customer service experience you are.

Answered - Call Center Customer Service Representative (Former Employee) - Irving, TX

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