MTA New York City Transit
4.1 out of 5 stars.
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MTA New York City Transit Careers and Employment

Work happiness
Scores based on about 161 responses to Indeed's survey on work happiness
Work Happiness Score
Above average
Do people feel happy at work most of the time?
Above average
Do people feel their work has a clear sense of purpose?
Above average
Do people feel that they are paid fairly for their work?

About the company

  • Company size
    11 to 50
  • Industry
    Transportation & Logistics
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Salary estimated from 156 employees, users, and past and present job advertisements on Indeed.

Installation & Maintenance

Track Worker
$75,442 per year
Maintenance Person
$34.89 per hour
$67,352 per year
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Employees at MTA New York City Transit have reported receiving these benefits. They will vary by role and location.

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Paid time off
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Health insurance
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Vision insurance
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Dental insurance
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Prescription drug insurance
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Flexible spending account
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Tuition reimbursement
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Rating overview

Rating is calculated based on 496 reviews and is evolving.


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Work & Life Balance


Bus Operator in New York, NY
on April 6, 2021
Productive and a great place to work
Job is a great experience and there is always something new every day, the customer are very interesting. There is room to grow in many different areas.
Bus Operator in Brooklyn, NY
on March 24, 2021
A lot of carzy people in New York, you gotta deal with it, otherwise it’s a great job, good money and benefits, flexible schedule. If you can’t stand the customer, after 3 year you can apply for dispatcher position.
Bus Operator in Brooklyn, NY
on March 6, 2021
Be on time and do your job and you wouldn't have any problems, and you will have a career in New York City Transit because I work there as a bus operator for 18 years. I love it.
Station Agent in Brooklyn, NY
on February 12, 2021
My typical work day was making sure that my area was clean and well maintained and i had all the necessary supplies to do my tasks. I learned how to treat customers with respect and dignity in a challenging environment. Most management allowed the employee the ability to do our jobs the best way we wanted to do them within the rules and regulations of New York City Transits. In terms of the culture, We had to make our environment what we wanted it to be. I saw the importance of a smile and a wave to many employee and customers. Just to be a person that many could talk to was something good. The hardest part of the job was trying to feel like you mattered. I worked for many years and, unfortunately, I never felt like I left a positive impact within the company.The most enjoyable part was the interaction with the customers and some of the employees. I like being able to help others and do good for others during the course of the day. I was able to do that.
Conductor in New York, NY
on February 11, 2021
Good pay, good benefits. Sacrifice’s to you outside life will need to be made. Public safety is a big concern especially during the in going pandemic
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Questions and answers

People have asked 66 questions about working at MTA New York City Transit. See the answers, explore popular topics and discover unique insights from MTA New York City Transit employees.

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Interview insights

Insights from 146 Indeed users who have interviewed with MTA New York City Transit within the last 5 years.

Favorable experience
Interview is average
Process takes more than one month

Interview Questions

There was no interview mostly called in after taking test then verify licence. After that's complete you would have to start the paperwork, photo id and training.

Shared on December 4, 2019

Criminal record Driving Experience

Shared on October 2, 2019

They asked, ''if a car is hit in the quarter panel, how do you reair it?'' They also had me read off a prepsol can and later questioned me on what actions will I take if a drop of that chemical/ prepsol made contact with in my eyes.

Shared on October 3, 2018
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MTA New York City Transit locations

New York, NY
Brooklyn, NY
Bronx, NY
Queens, NY
Manhattan, NY
Long Island City, NY
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What's being discussed at MTA New York City Transit?

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  • Professional developmentExplore skills and training, pay raises and promotions and management and culture.
  • Mission and valuesExplore company values, community, the relevance of the mission and moving on.
  • PTO and work-life balanceExplore PTO allowances, work-life balance and flexibility and parental leave.
  • Work from homeExplore work from home during COVID-19, remote work support and work-life balance.
  • COVID-19 responseExplore leadership during COVID-19, working conditions and WFH support.
  1. MTA New York City Transit