Very wishy washy about the roles
Research Assistant (Former Employee) – Arlington, TX – July 10, 2018
A typical day at work here is very laid back come in at 8 am and leave by 4ish. During the start at multiplan it was very relaxed and did tests for the company. The few things that i learned was how the company operated and what they did, but what I was not told was going into it, was research companies and not really use the phone. The reality of the job is that it is call center work, and the way they have it posted on the web page is very different. I am not saying that it is not for you, but just know it is not research based position. They run favorites in the company, and it is very bias. They are so strict on time and being on time that they let people go based on the time issue. The management will say one thing in person when it is one on one, but when it comes to group conversation it will be very backwards. That is how they cover eachother, also make sure you get things in email if things go wrong. On the good side, I learned a lot about how the company works, and I also learned that the company is not very well liked by many people. You will get hung up on, and you will have to do so many calls a hour and if you dont you will get audited. So you pretty much have to be perfect to not get audited on your calls that you make. Also some times if you seem to smart they will call you to have you do there job because they dont want to do it.
Good work environment for a 8-5