Music & Arts Employee Reviews

3.6
Overall rating
Based on 180 reviews
Ratings breakdown
550
454
345
221
110
Sort by: Helpfulness | Rating | Date
Found 179 reviews matching the search See all 180 reviews
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Company
Warehouse Worker (Former Employee) –  Phoenix, AZMay 17, 2018
Never had an issue during my years there. There are undoubtedly busy times, but there were also times where it was slow. Management was always fair and balanced.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Neat job
Contract Writer (Former Employee) –  Richmond, VAMay 1, 2018
It was a lovely job i liked everything about it but I was signed up as a temp employee for the fall and I knew that I just didn't want to leave. I had a good time and enjoyed work there.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Playing the guitars when the store was empty
Sales Associate (Former Employee) –  Springfield, VAApril 27, 2018
When I would clock in everyone had to do opening procedures. Procedures included setting up lessons rooms, taking out the trash, boot up computers. Greet customers a help them to a lesson room or sell them a product.
Pros
You are surrounded by musician all day its fun
Cons
Sales are the only thing that matters
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
underpaid and inefficient
Store Manager (Current Employee) –  Greenbelt, MDApril 23, 2018
Music & Arts expects its retail employees to sell above and beyond arbitrarily created sales goals without consistent support. Promotions are from within, which is definitely fair, but there is not enough follow up after these promotions to see if upper management is supporting its staff.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Decent Job
Sales Associate (Former Employee) –  Chesapeake, VAApril 17, 2018
It's an okay position for a starting job. I was able to work during my junior year of high school and be able to add this job to my resume. I would recommend this job if you are a musician.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
No work life balance, poor management
Sales Audit (Current Employee) –  Frederick, MDApril 9, 2018
*Poor management they don't care about the employee they just care about the quantity of work not the quality, worst place I've ever work at no team building activities, low morale I can go on and on for hours.
Pros
None
Cons
low pay, poor management, mandatory over time
Was this review helpful?Yes 2NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Customer Service Agent
Customer Service Representative (Current Employee) –  Frederick, MDMarch 22, 2018
I am a current customer service rep and the job can be done if you can explain billing and accounting to a 3rd grade level educated adult and employ a "See no evil, hear no evil, speak no evil".... type of work ethic. You have to be willing to accept that you will be treated like you are ignorant and overlook the same treatment for your coworker at the same time, you have to accept whatever profanity you are spoken to by anyone on the phone with out ever complaining. You can only survive working here if you remember to do that.
Pros
You don't have to share your cubicle.
Cons
No raises, you are treated with less respect for just being a part of Customer Service, you have to be willing to accept that no matter what
Was this review helpful?Yes 3NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor Management
Retail and Sales Manager (Current Employee) –  Washington City, DCMarch 21, 2018
Poor Management
Faulty CRM/Billing Software
Inconsistent Seasonal Hours
Unavailability of common products
Poor logistical/shipping practices
Good coworkers
Poor communication from corporate on policies
Frequent pay scale changes
Pros
Flexible Hours, Good coworkers
Cons
Low Customer Satisfaction
Was this review helpful?Yes 3NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Too much growth too fast
Manager of Distribution (Former Employee) –  Frederick, MDMarch 18, 2018
I was always required to meet deadlines that were never based on actual metrics. Many contemporaries would risk their health working so much and having to cut corners to get the job done.
Pros
Company benefits, paid sick, paid vacation
Cons
If you are good at what you do, more and more work
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Need better training.
Customer Service Representative (Former Employee) –  Frederick, MDMarch 9, 2018
Training consists of listening in on calls until you feel comfortable talking to them yourself. There is no official training to explain how the billing process works or how to handle even common issues beyond payments. Instead you’re left putting the customer on hold while you look for help understand what is going on. When the call are simple and customers respectful, the job is ok. Most of the other reps are cool and the physical environment is great.
Pros
Understanding supervisors, attempt at morale boosting, laid back atmosphere
Cons
Poor training program
Was this review helpful?Yes 4NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
it's a good place to teach music
Guitar Instructor (Former Employee) –  Federal Way, WAFebruary 28, 2018
I enjoyed teaching at Music and Arts and hope to do so again in the future. The company does a good job of tending to the administrative side of things, such as recruiting students and collecting payment, so that the teachers can focus on teaching.
Pros
a lot of support from staff
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Can be stressful but overall worth it
Warehouse Associate (Current Employee) –  Frederick, MDFebruary 26, 2018
I've been an employee for the company for almost a year, and it's a very nice place to work if you are physically capable and able to deal with stress easily.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Company with long tradition and high rating.
English Teacher (Current Employee) –  Novi, MIFebruary 17, 2018
Management was well organized. The hardest part was administration and work with parents. The colleagues were friendly and cooperataive. Could not influence the time table. Every day was different. Students were nice.
Was this review helpful?YesNo 3Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Coworkers make the job fun, and it provides the ability to work with the community.
Senior Sales Associate (Current Employee) –  Lawrenceville, GAFebruary 11, 2018
I will not sugar coat things: This is NOT an easy, do-nothing job. Each store has, at most, 5 employees (sometimes as few as 3), so your job description encompasses nearly all of the operational aspects of running a store. Everything from sales and lesson logistics to inventory management and custodial work is required in every shift. While this can be stressful, your coworkers and teachers in the store make for a much lighter load at the end of it all. Ultimately, one of the most rewarding things about this job is seeing the excitement on a kid's face when they get their first instrument and lessons. Knowing you had a hand in starting someone on a life-long musical journey makes it all worth it, in the end.
Pros
Full-timers get good health insurance (including dental), paid time off/vacations, and discounts at the store.
Cons
Being the public face of the company, you face the brunt of the public's wrath if anything goes awry.
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Relaxing Sales Enviroment
Retail Associate (Former Employee) –  Anaheim, CAFebruary 10, 2018
My experience with Music & Arts Center was an enjoyable one, even if I was only hired as a seasonal associate. While there is much emphasis from corporate on ensuring sales goals are met, the overall atmosphere of the store was rather relaxed, both for customers and employees alike.
Pros
Shift trading, employee discounts
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Seasonal job
Secretary/Receptionist (Former Employee) –  Manchester, NHFebruary 8, 2018
I had this position every fall for 8 years. It was seasonal every year and was only for the month of September into October. The representatives that I worked with were great. The district mgr was a very nice person to deal with who would go out of his way to help a person out if necessary. I did most of this job as an at home position doing input of music rental contracts. The other part of the position was going to middle and elementary school music rental nights to help parents rent musical instruments. Very rewarding
Was this review helpful?YesNo 3Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun environment for musicians
Senior Sales Associate (Former Employee) –  Middletown, DEFebruary 7, 2018
Worked there for a little over a year. Would recommend if you're a musician, especially if you're looking to network. It's a great place to meet people. Other than that, it comes with the usual drama that retail brings, but otherwise not a bad place to work.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work
Sales Associate (Former Employee) –  Germantown, MDFebruary 1, 2018
Music and Arts is a good company. The stores are geared toward music education. The relationship with music teachers and their students is the core of the business model.

It is a retail store so a typical would be taking in deliveries, placing orders for customers, scheduling and taking payments for lessons, and demonstrating products.

Management is good. The most difficult part of the job was dealing with difficult customers, but that is part of sales.
Pros
Culture of the Company
Cons
Pay and Benefits
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor Management
Office Assistant/Payment Processor (Former Employee) –  Frederick, MDFebruary 1, 2018
Department was not organized, had people keeping leaving. Never told what exactly was suppose to be done. Never busy. Manager never around always different people.
Was this review helpful?Yes 9NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Easy going work place
PRIVATE PIANO TEACHER (Current Employee) –  Plymouth Meeting, PAJanuary 25, 2018
Good place to teach. Make up lessons can be confusing tho. Great place to really hone your teaching skills. You will have a wide variety of students. Also some down time will give you practice opportunities.
Pros
Laid back
Cons
make up lessons
Was this review helpful?YesNo 4Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Music & Arts. Our community is ready to answer.

Ask a Question

Ratings from women

2.3InHerSight Score

2.2Personal Development

2.6Career Opportunities

2.3Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight