Mutual of Omaha
Mutual of Omaha Employee Reviews
Found 489 reviews matching the search See all 491 reviews
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Good Environment to work in
Senior Customer Service Representative (Former Employee) – Rockville, MD – August 27, 2012
This job was enjoyable although could be stressful at times. Good place for advancement. The employees I worked with were knowledgeable and we all worked as a team.
Pros
fleible schedule, advancement opportunities
Cons
company relocated
productive, job oriented, customer based.
Sr. bank operation processor (Former Employee) – Phoenix, AZ – August 8, 2018
day to day activity was not appreciated, no talking was allowed during work hours, cell phones were prohibited, I gained a lot of knowledge from my previous manager, it was untill new management came in that I didn't excel any further. the culture was progressing to a poing then it just went down hill, it was an easy job, management made it difficult.
Mutual
Life Claims Analyst (Current Employee) – Omaha, NE – August 4, 2018
The main office is very big. Thousands of employees. You do a lot of walking. The elevators are slow and go one at a time so you can be late for work a lot and returning from your breaks or lunches. You meet a lot of people. They have a great career counselor on staff that can assist you with building yourself and resume to make yourself more marketable.
Pros
cafeteria with a grill
Cons
Elevators are terrible
A Busy and Fast Paced Environment
Medicare Auditor (Former Employee) – Omaha, NE – August 3, 2018
Mutual of Omaha is a big company with strong ethics. Loose trigger HR and cult like mentality with many unwritten rules. Supervisors are survivors with clear thirst for making you suffer as they did.
Pros
Nice campus and good restauration
Cons
Compensation
Summary
Manager of Business Systems/IT Manager (Current Employee) – Omaha, NE – August 2, 2018
Everyone’s experience will be different, mine has been very positive. The people including management are supportive and the work/life balance is great. Training could be better
Horrible Turnover
Customer Service Representative (Former Employee) – Omaha, NE – July 28, 2018
I worked in the Call Center of Mutual of Omaha. They have horrible turnover in their call center. To be able to advance in the company, you are required to be perfect in every aspect. So, if you have a sick child, plan on being terminated not long after.
Everyone is accepted
Insurance Agent (Former Employee) – Omaha, NE – July 25, 2018
What I miss the most after leaving Mutual of Omaha is the culture and environment of the company. From the dress code to the constant team building activites, Mutual was a very postive work enviornemt. The compinsation was always very fair. People were geuinenly happy to be at work.
customer service
Warehouse, Data Entry, Customer Service (Former Employee) – Omaha, NE – July 24, 2018
My jobs were customer service related.
I opened mail, filed and pulled files for internal customers, preserved corporate documents. I also scanned and indexed mail I had opened.
I opened mail, filed and pulled files for internal customers, preserved corporate documents. I also scanned and indexed mail I had opened.
Pros
worked near a starbucks
Cons
job security
Learned about different types of insurance
Insurance Sales/Continuing Education (Former Employee) – San Antonio, TX – July 19, 2018
Trained and passed state exam for Texas Insurance License. Learned the needs of individuals for health, life and disability. Helping others with medicare supplements
Pros
Met a lot of new people
Cons
long hours and only commission
Liked job environment.
Call Center Associate (Former Employee) – Phoenix, AZ – July 18, 2018
Liked job environment, co-workers and supervisors. Did not like the job itself. Had taken the job because I needed a paycheck. Supervisors were very reasonable about job expectations.
Pros
Good Management
Cons
(Just for me) did not like the job, took it for the paycheck.
experience at MOO
Benefit Claims Specialist (Former Employee) – Omaha, NE – July 17, 2018
A typical day consisted of working 4 new disability claims most days while also managing the caseload of clients you had before. I learned that I was very good managing myself. The workplace culture was good before this February when a lot of insurance people were brought in from another company. The hardest part of job was the workload. The most enjoyable was that I was independent in making decisions
Pros
tuition reimbursement, compensation
Cons
the workload
Horrible company to work for
Customer Care Analyst (Former Employee) – Omaha, NE – July 15, 2018
I was a customer care analyst processing updates to life insurance policies. I had trouble getting the hang of it fast enough and instead of helping me they let me go after only six weeks in training. I picked up and moved to Omaha super last minute for this job and this is what I get! Major BS! Pay was awesome though
Pros
Great Pay, Nice co-workers
Cons
The training and management sucked!
Enjoy but need more interactions
GPS Representative Premium Processor (Current Employee) – Omaha, NE 68175 – July 10, 2018
Data entry computer work
Sitting primarily throughout the day
Love that there is a lunch area with access to other options
Very laid back
I believe more training and cross training would be great so if you run out of work you have other things to work on. I sat at desk much of the day and can not find additional things to do which makes me want more challenging environment
I love the idea it is more flexible in hours and you get a lot of vacation time. It is so family orientated for the most part
Sitting primarily throughout the day
Love that there is a lunch area with access to other options
Very laid back
I believe more training and cross training would be great so if you run out of work you have other things to work on. I sat at desk much of the day and can not find additional things to do which makes me want more challenging environment
I love the idea it is more flexible in hours and you get a lot of vacation time. It is so family orientated for the most part
Pros
Casual dress laid back environment
Cons
sitting a lot of day not much training to do other things during day
Call Center needs some help.
Sales & Solutions Specialist, DTC (Former Employee) – Omaha, NE – July 9, 2018
Review, I believe, is specific to one department, not the entire organization. Hope I'm right. between long queues and wait times, it is very difficult to meet performance measures.
Pros
People
Cons
Time flexibility
fun place to work, great people
Lockbox Specialist (Former Employee) – Phoenix, AZ – June 25, 2018
Relationship Management, had a portfolio of clients for property management companies that housed HOA's. opened/closed accounts. transferred funds, opened CD's. primary customer contact was via email.
Pros
good people, great pay
Cons
communication with field associates
Productive place to work
Customer Care Analyst (Current Employee) – Omaha, NE – June 21, 2018
Overall it's company is great. Customer Care Analyst Health position is a really tough job with the high call volume that has inceased this past year.
Pros
work from home options, friendly atmospher, great benefits (medical, dental, vision, 401k, life insurance)
Cons
short break, very high call volume, work from home analyst are usually forgotten when it comes to activities etc.
Intense work environment with fun challenges
DSC Sales Agent (Current Employee) – Omaha, NE – June 20, 2018
It is a great place to work, they make it competitive and fun at the same time doing different team building things. It is an intense sales environment that can help you grow and improve your sales skills
Overall rating
Based on 491 reviews
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Ratings from women
3.2InHerSight Score
3.1Personal Development
3.4Career Opportunities
3.3Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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