They came in and purchased a great hi end company and flipped it 360 degrees. Took away frames that you don't find at other places and replaced them with cheap stuff that you find everywhere. It used to be fun to come to work and help patients. Very difficult to special order a frame, it takes 10 days to get once you do order it where it used to take 2 days. Had 8 webinars in February that started at 7am on Mondays and Fridays! It took them 2 years to discover that you do need to staff the offices. 80% of original acquired staff have left. Be ready to fill out forms for everything you do, take out the trash check it off the list. I could go on and on, just scroll past any job with this company.