outside sales reps are undermined by the district and the stores. Example, they have a promotion, email the rep the fliers and by the time you get to your account, the store already called them and sold them, the same day. Then, in my case, get a call from the DM wanting to know why my sales of that promotion are lagging. To say they are "F'ed up" would be a compliment .
management, if you can call it that