The current management at the location i recently left is a little lacking. When issues with management are reported or is complained about nothing ever seemed to be addressed. Over all Napa is a great place to work. But there are some corporate and some privately owned locations so management and policy can vary greatly. Ive visited and talked to other Napa's and their employees and some seem like great environments while at the location i worked it became a place, after 5 years of working there, that i wanted to escape at the end of the day. For a few years i was highly motivated and excited to improve, but with a change in management my drive was lost and at times felt discouraged to grow and go above and beyond for customers. Also I'm not sure its because they are privately owned, but the pay is not competitove at ALL compared to other auto parts stores.
Fun/challenging work environment
Pay is not competitive