NAPA Auto Parts Employee Reviews

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Great job, but understaffed
Parts Sales Associate (Former Employee) –  Grand Rapids, MIMay 22, 2018
I really enjoyed the job and the work environment. The pay was very good and so were the benefits. Raises were earned at a steady rate. The biggest downside was the fact that they were understaffed which caused a big imbalance in my personal life.
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Takes along time to advance.
Counter Sales/Driver (Former Employee) –  Jacksonville, FLMay 21, 2018
Good job for beginner. Good insurance. Great discount on parts for your own vehicle . Must have customer service skills. Must enjoy working with all mannerisms of people.
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fun place
Delivery Driver (Former Employee) –  Grand Rapids, MIMay 21, 2018
I was responsible for delivering automotive parts throughout west michigan in a timely safe fashion, I learned a lot about direction and site across michigan I would've never been aware of if I hadn't worked here
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Alright work place, tough customers
Customer Service (Current Employee) –  Spokane, WAMay 20, 2018
Being a female in a auto parts store can be very challenging in today's time. Learning all the new parts look ups and what each car takes is always changing
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Fantastic Workplace
Delivery Driver (Former Employee) –  Grand Junction, COMay 19, 2018
Very fun supportive work place, management is always looking for activities for employees. Management is also always making sure the vehicle you drive is safe for you to be in and has what you need in it. Very rewarding and happy places everyone always has a smile and knows what they are talking about.
Pros
Discount on parts, driving the same vehicle everyday
Cons
Very Fast paced
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Company inexperienced in multi stores
Counter sales, Manager (Current Employee) –  Middleboro, MAMay 18, 2018
Seems overwhelmed with obtaining more stores
Owner leaves management to another and doesn’t seem to have any interest
Also a quick turnaround of workers
Little interest in employee retention
Pros
NAPA way of business
Cons
Disorganized
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Delivery Driver
Delivery Driver (Former Employee) –  Livonia, MIMay 17, 2018
Being a delivery driver at NAPA was fun. It was pretty laid back as long as you did your job as you should. I wish they would offer a little more overtime though.
Pros
normally pretty laid back
Cons
almost impossible to get overtime
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Napa is a good starting point, but dont hope on advancement
Parts Specialist (Former Employee) –  Tampa, FLMay 16, 2018
Napa is a good company to start your work career with, they offer very good training and opportunity to learn while on the job. There pay is a little less than fare from what they ask, and is the atmosphere is a typical retail like. You do learn alot of the automotive business as well as other related areas. Advancing in the early stages is rather good, going from entry level driver to counter sales is looked well upon, but after that it gets competitive and tough. Promoting to management positions is a long process, and usually management positions is the end of the career path for most. To get higher in the company usually doesn't happen, and hires are made outside.
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Very enjoyable company to work for.
Local Truck Driver (Former Employee) –  Coppell, TXMay 15, 2018
The only reason why I had to leave is because Black Horse Carriers had outsourced them and then everything went bad. Very Good Company to Drive for I hated that they let Black Horse Carriers outsource their Driving division, it went horrible every since
Pros
very nice company to work for and the pay was very good.
Cons
some days long hours
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A fair way to earn a living
Employee (Former Employee) –  New Holland, PAMay 15, 2018
Employer provided a fair compensation and decent benefits and training. Room for advancement if you can grow in a corporate environment. Overall a fair way to earn a living.
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Great company
Assistant Store Manager (Former Employee) –  Jacksonville, FLMay 14, 2018
This was a great company to work for and I learned alot. If you are in the right store and around the right people you will move up the olive branch. I will miss it.
Pros
Benifits
Cons
management
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Great work plsce
Inventory Specialist (Current Employee) –  Jefferson, LAMay 9, 2018
Great pay and fast pace hard working people there good parking very clean great management I love working there the days goes fast great and fun customers buys there.
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fun work place
Delivery Driver (Former Employee) –  Mentor, OHMay 9, 2018
Always fun delivering parts to new businesses and getting to know new people.

Trucks were always up to date on maintenance and never had a breakdown.

Great place to work!
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No appreciation
Parts counter/Driver (Former Employee) –  Prescott, AZMay 9, 2018
Would never work for this store ever again...management needs to improve...too many chiefs..But if you want to play on FB all day, this is the place to work. And be sure and not stand up to the owner if you want to stay employed . Only a few hard workers at the store..also the owners are not very business savvy...Napa,is a good company to work for....just not the Prescott or Prescott Valley stores...
Pros
Most of the customers
Cons
Management, Pay, Owners...
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Auto Parts Delivery is fast-paced but lots of fun.
Auto Parts Delivery (Current Employee) –  Grand Island, NEMay 8, 2018
When you arrive, you are assigned a delivery vehicle for the day. The tickets orders are either called in or emailed in. You are responsible for locating the parts listed on the ticket within the warehouse. Once you have located all the parts listed and you have double checked that you have them all. You place them on the counter so that you can put the orders in routes depending on the locations of the mechanic shops. Once you have figured your route, you load the parts and begin deliveries. Accuracy & safety are key points but you need to get the parts delivered as quick as possible.
The hardest part of this job is that some of the auto parts are quite heavy. But most co-workers and mechanics will assist you. I enjoy this job due to the fact that I am a social person and I like meeting new people. I also like that steady to fast paced environment.
Pros
Friendly & Fun co-workers & mechanics
Cons
I really dont have a con..because I really do enjoy this job.
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fast passed work envirment
Counter Pro (Former Employee) –  Port Jervis, NYMay 7, 2018
Provides team with support through leadership
Collaborates with individual team members to establish a development path
Holds employees accountable for their own results
Provides team with the resources needed to attain results
Provides support during periods of organizational change
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Easy job, nothing too complicated
Delivery Driver (Former Employee) –  Meridian, ID 83642May 6, 2018
There was always something to do whether it was cleaning up the area, taking deliveries, putting away product, or helping customers. There was hardly any down time at this job and I was always doing something.
Pros
Set schedule, easy job, got to use the company car
Cons
high labor job, heavy lifting, working outside
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Life at NAPA
Counter Person (Former Employee) –  Camden, ARMay 6, 2018
NAPA was a pretty good place to work for. Just took forever for anything to be done. The company as a whole is a pretty good company to work for. The first manger was not so good.
Pros
Good company and good parts
Cons
Not good on paing for experance and time with company.
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Great place with no chance of making a life time job from it.
Delivery Driver (Former Employee) –  Colorado Springs, COMay 6, 2018
Its a great job for some one just getting into the work field. but the money is far to low. and chance to get promoted is slim to none. and the pay raise for that isnt enough to keep some one working for the company.
Pros
hour long lunches, easy days
Cons
capped on money.
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productive
Customer Service/ Driver/ Warehouse Associate (Former Employee) –  Los Angeles, CAMay 5, 2018
I learned a lot about time management. The hardest thing about working there was how from the start you have to handle multiple things at once but after a while it get easier.
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Overall rating

3.8
Based on 1,042 reviews
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3.6Work/Life Balance
3.3Compensation/Benefits
3.2Job Security/Advancement
3.4Management
3.5Culture

Ratings from women

InHerSight Score
2.1

2.1Personal Development

2.0Career Opportunities

2.2Family Support

Women rate the female-friendliness of their workplaces on InHerSight