Napa is an alright company to work for. The biggest downfall of the company is upper management not listening to employees on the store level. Management only looks at numbers, not real life situations. If a store is not performing up to par, managements' solution is "sell more parts", instead of looking into the problem and seeing what the real issue is. If you are not favored by upper management, the opportunity for career advancement is slim, no matter how well you do your job. The sales quotas are unrealistic some months. The sales team is frequently pulled off the road for meetings and/or training sessions. Half the time the meetings could have been an email or a conference call.