Brand Marketing Associate (Former Employee) – Los Angeles, CA – January 9, 2018
Not enough streamlined communication between teams, veteran employees and friends of executive board were shown unfair favoritism, unwise hiring choices were made based on friendship rather than skillset
Customer Service Representative (Former Employee) – Kentucky – November 27, 2016
I loved working at nasty gal. But the management was horrible. Felt like working with a bunch of mean girls. It would be a good place to work if they would get supervisor who will actually do what they are supposed to. Childish supervisors made it hard for me to do my job. I wouldn't recommend working here. Unless you can fake it til you make it. If the supervisor doesn't like you, you will soon figure it out.
If they had better management of time, budgets, and employees, this would be a great place to work and be very successful.
customer service representative (Former Employee) – Shepherdsville, KY – January 21, 2016
Assisting 3-5 customers via online chat with finding items, info on items, placing orders. Also would handle issues with payments, wrong, missing, damaged, items as well as trouble logging in or accessing customers accounts.
acknowledged when doing a good job
Things are not always done morally or even in a way that would make sense.
Customer Service Representative (Former Employee) – Customer Service Office – May 5, 2015
Loved working with my co-workers, never any issues with them. The job could get hectic at times with customers and management. There is always someone to ask for help when needed. Management makes changes to the policy within the office at least two to three times a week. Being able to adjust to changes is needed. May come into work one day and no longer have a job. No job security and bad turn over rate. I liked the job more because of the people I worked with.
Customer Service Agent (Former Employee) – Shepherdsville, KY – February 13, 2015
A typical day at work, was to assist customers with their styling, and ordering needs. The coworkers were nice to work with for the time being. The hardest part of the job was working the weekend shift being in school. The most enjoyable part about the job was to work with the employees and some of the festivities.
Current employee (Current Employee) – Los angeles – August 29, 2014
After just watching several dozen of the people who ACTUALLY made this company profitable be laid off, I look forward to watching them continue to spiral into the obvious direction of bankruptcy. It is going down and going down fast.
A new company that has lost insight on their philosophy.
Operations Supervisor (Former Employee) – Shepherdsville, KY – March 3, 2014
When I first started Nasty Gal it was an amazing place to work, My hard work payed off and I became a supervisor. The Culture and Philosophy made this job so great! Everyone was productive and happy in the work place, eventually we had big changes in management and it made the place unbearable. Human Resources did not work towards the team members and serious matters were not made priority. Such as Sexual harassment claims, discrimination claims. It was a constant battle to have them handle claims appropriately. Otherwise, I enjoyed my team. The benefits were good. My team was amazing! The most enjoyable part of my job was rewarding my team! This company is not what it was set out to be. The owners philosophy is not being followed.
Team, 401 K plan, Health Insurance
Non experienced HR Reps, Operations Managers are not very knowledgeable.
Picker/Packer and Special Email Request (Former Employee) – Shepherdsville, KY – October 16, 2013
The day started with some stretching exercises, then the Shift Leader would tell us where to start working at. I learned how to work in a teamwork. The management was great. I found new good friends, amazing co-workers. Walking and standing for hours was the most hardest part of the job. When we get tired there was always somebody making us smile and laugh.