National Captioning Institute
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National Captioning Institute Employee Reviews

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3.0
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Depends on if you can stay neutral
The job itself is interesting, and the training process takes a lot of time but for good reason, because learning and mastering the skill of live captioning is difficult.

The worst part of the job is the content. If you hate news and the current state of things, steer clear of this job because you will be forced to watch pretty much nothing but news-related programs that focus mostly on politics. They mention in the ads the fact that most of the content is news-related, though, so it should not be a surprise. But stay away if this stuff stresses you out. Sports and other programs aren't available to new captioners for at least a year, after a lot of experience.
Pros
Nice co-workers, relaxed atmosphere, lots of vacation time
Cons
News-content, mediocre pay and expensive benefits
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3.0
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friendly environment
The inventor of closed-captioning, NCI has long been the leader in the field, and their quality product reflects that leadership and commitment to top quality. Employees are treated fairly and held to high standards.
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2.0
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Good for an introvert.
It starts out fun and then begins to weigh on you with the repetitiveness. Middle management is very sweet but upper management is terrible.

The pay is middling. Better than minimum wage but not by alot.


You do get to work remotely after a year.
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3.0
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Good for some, not all
Relentless, sedentary work that requires high levels of concentration. Working from home is the only silver lining. Opportunities to advance are decent. Tough standards to make next paygrades.
Pros
Working from home post training
Cons
Overpriced health insurance premiums.
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2.0
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interesting opportunities
work with some unique individuals in a unique position. Get to see real-time you contribution to the news and media outlets as you assist the hearing-impaired audiences.
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4.0
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mission-oriented with dedicated people
The company has many dedicated and creative people. It offers unique job positions and many can be done remotely. The staff is diverse. Good benefits, moderate pay.
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5.0
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Pretty good job
Pretty good job to work at.
Worked with various Broadcast Stations and confirmed that captions were flowing. The associates and team we all worked together to get the job done.
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5.0
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Good job, but hard to advance
NCI is a good company that provides a much needed service to the community. Benefits are good and extra overtime work is almost always available, but due to the nature of the television industry the hours can be very difficult on your personal life.
Pros
benefits, good managers
Cons
odd hours
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2.0
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Not A Great Company To Work For
Not a great place to work for, if you value things like Cost Of Living Adjustments or merit-based pay raises. Production demands have risen, but that has not correlated w/ an any additional compensation for the production staff, begging the question - where is the money going?
Management, particularly further up the tree, needs to be turned over for good of the organization. Additionally, the company has been embroiled in litigation with current employees for months now. Not a great dynamic between management and production staff.
Pros
You can work from home
Cons
No cost of living adjustments, merit-based pay raises, bad hours
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3.0
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Great service job
The National Captioning Institute was a good place to learn about what other people need in their daily lives. Learning about closed captioning, was enlightening and fun.
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2.0
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Co-workers are great, pay is decent
It felt amazing seeing your work actually going to a great cause for the hearing impaired. However, training lasted forever and even then, you're thrown on stations you weren't prepared for. You have to caption Bloomberg, I don't have a degree in Finance, nor do I study stocks so why should I waste my time on that? Schedulers take advantage of you and no one wants to step up to them. The whole company needs to start over from scratch and hire the right people if you want to save this company.
Pros
Benefits, pay
Cons
Office Politics
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4.0
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Professional environment
Well-organized training, but training is not easy and can be long; professional management; most co-workers are young 23-27; co-workers are mostly English majors; great benefit package; compensation is good
Pros
Fun atmophere
Cons
Training takes too long
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5.0
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Good company
A caring company with a history of making media accessible to everyone.
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4.0
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Fun place to work where you get paid to watch television.
At NCI, we create closed captioning for television programs, movies, educational material and more. This work allows the hearing impaired to enjoy television and movies. The work is fulfilling because of this.
Pros
nice coworkers, interesting work
Cons
sporadic hours
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Overall rating
3.4
Based on 14 reviews
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Ratings by category
3.5
Work/Life Balance
3.0
Compensation/Benefits
3.1
Job Security/Advancement
3.5
Management
3.5
Culture
Ratings from women
2.8
InHerSight Score
1.7Personal Development
4.1Career Opportunities
2.8Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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