Lots of driving, no support.
Service Technician North East Region (Current Employee) – Grimes, IA – August 5, 2017
On your own, no one to assist you with info or help. 1000-1500 miles driving per week. Need to print work orders, have them signed and then scan back into laptop. All customers want immediate service because can't make any income with machine down. Can only be in one place at a time. Customers blame me for making them wait even though my supervisor sets priority on jobs. I'm the only RYKO tech in Connecticut, parts of Rhode Island and southern Massachusetts. It is very rewarding when you get the machines operating correctly again. Never see my manager, calls when he needs something. Learned more about sensors, photo eyes, computer controls and high pressure pump stands.
Work van 24 hours per day.
To much stress and work sites far apart.