Once was a great company but losing its way
Quality Assurance Coordinator (Former Employee) – Norcross, GA – July 31, 2017
I always had a very genuine love for National. Over the years the more Oakwood Corporate Housing Employees that were hired began to change the culture of the company. The "job" is great and rewarding in its own way, but the management is what needs a revamp. You have several people in upper management (hundreds and sometimes thousands of miles away) explaining to the local office what is best locally, and unfortunately everything will not work everywhere. The local management many times are people that are not familiar with local trends and hot locations because they are hired from different states. This ultimately results in high management turnover due to under performing. Unfortunately, it isn't the new managements fault they were put into a new location without the tools to be successful. This company would prefer to higher from outside the company rather than promote within with people who understand the phenomenal culture the company once had. I learned a ton from this company and am fortunate enough to have known National before the mergers, huge upper management, and when you were family and not "a worker". Even with all this my departure was bitter sweet because I remembered what it use to be, but it was time to spread my wings to something different.
Yearly Customer Service and Account Managemet meetings out of town and Weekly Lunch
Not Appreciated, Management Turn Over, Disconnected Upper Managment, Viewed by your appearance vs. your contribution, HR Relies on Regional Managers (out of state) vs speaking with local employees